Glencairn Motor Company Ltd has been a trusted name in the quality used car trade for many years. Customer service is at the heart of everything we do. Many of our loyal customers are local residents who continue to return to us for their automotive needs, and who gladly recommend us to their friends and family.
Our Expertise
We have extensive experience in sourcing and selling high-quality used cars, vans, and motorhomes. Our skilled team meticulously selects vehicles from all over the country, ensuring that each one meets our rigorous standards for condition, value, and reliability.
Our Services
- Sales: We offer a diverse selection of quality used cars, vans, and motorhomes, with competitive prices and flexible financing options.
- Part-Exchange: Trade in your old vehicle towards the purchase of a new or used vehicle.
- Finance & Warranty: We work with leading lenders to provide you with competitive finance packages and extended warranty options.
- Broking Service: Let us find the perfect vehicle for you, even if it's not currently in our stock.
- Valuation Service: Get a free valuation for your vehicle from our experienced team.
Our Values
At Glencairn Motor Company Ltd, we are committed to:
- Transparency: We provide clear and upfront information about our vehicles and pricing.
- Customer-Centricity: We prioritize your needs and provide personalized, attentive service.
- Quality: We only sell high-quality vehicles that meet our rigorous standards.
- Value: We offer competitive prices and excellent value for money.
Our Mission
Our mission is to provide our customers with an exceptional buying experience and to become their trusted partner in all their motoring needs. We strive to offer a wide selection of quality vehicles, excellent customer service, and competitive prices. We value building strong relationships with our customers and providing them with a seamless and enjoyable experience.
Dealership Experience
The dealership has received a mixed bag of reviews, with some customers having an excellent experience and others facing significant issues with their purchases.
Quality of Vehicles
Some customers have reported issues with the quality of vehicles purchased from the dealership, including mechanical problems, electrical issues, and safety concerns. These issues have led to costly repairs, MOT failures, and even rendered some vehicles unroadworthy.
Salesman and Customer Service
On the other hand, many customers have praised the dealership's salesman, Archie, for his helpfulness, fairness, and personable nature. He has been described as a gentleman who goes out of his way to assist customers and resolve any issues that arise.
Recommendations
Some customers have strongly advised against purchasing from this dealership, citing their own negative experiences and concerns about the quality of vehicles being sold. Others, however, have recommended the dealership, citing their positive experiences and the helpfulness of the salesman.
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