At Smart Moves Group, we are a dedicated team of estate agents and property professionals committed to providing the highest level of customer service and expertise to our clients. As the fastest-growing independent estate agents in Bradford, we have been serving the local property market for over two decades. Our team of experts has a wealth of knowledge and experience, having navigated the ups and downs of the local market through new developments, recessions, and global pandemics.
Our Mission
Our mission is to make it as easy as possible for you to buy, sell, let, or rent your ideal property across Bradford. We focus on providing a personalized and tailored approach to each client's unique needs, from finding the perfect property to navigating the often-complex process of property ownership.
Our Services
At Smart Moves Group, we offer a comprehensive range of services to cater to all your property needs, including:
Sales
- Free, no-obligation valuations of your property
- Expert advice on pricing, presentation, and marketing strategy
- State-of-the-art marketing, including social media, property portals, and traditional marketing
- Professional photography and virtual tours to showcase your property
Lettings
- Individually tailored marketing strategies to target specific audiences
- Thorough tenant selection process to find the perfect tenant
- Property management services, including rent collection and maintenance
- Regular updates and notifications on the progress of your property
Property Management
- Experienced property managers to oversee your property's day-to-day management
- Regular inspections and maintenance to ensure your property remains in top condition
- Transparent accounting and reporting to keep you informed of your property's performance
Meet the Team
At Smart Moves Group, we're proud of our talented and dedicated team of estate agents and property professionals. Our team has earned its reputation through years of hard work, expertise, and commitment to customer satisfaction.
Overall Experience
The reviews are mixed, with some customers having a very positive experience with Smart Moves, while others have had a terrible time.
Positive Comments
Efficient and Helpful Staff
Some reviewers praised the staff, particularly Imaan and Hamza, for being very helpful and making the process of finding and renting a property quick and easy.
Negative Comments
Poor Customer Service
Many reviewers had a poor experience with Smart Moves, citing poor customer service, delayed or lack of response, and unprofessional behavior from staff.
Unreliable and Unresponsive
Some reviewers reported that the company failed to follow through on their commitments, such as booking viewings and providing updates, leading to frustration and wasted time.
Racism and Discrimination
One reviewer alleged that the company was racist and discriminatory, refusing to rent to certain ethnic groups.
Property Issues
Some reviewers reported issues with the properties themselves, such as damp, infestations, and poor maintenance, which were not addressed by the company.
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