High Quality Flooring, Premium Service from Start to Finish
Who We Are
At Carpet Connection Southwell, we are a family-run business with over 45 years of industry experience, providing high-quality flooring solutions to the residents of Southwell and surrounding areas. Our team of experienced professionals is dedicated to helping you choose the perfect flooring for your home, and our expert fitters ensure a seamless installation process.
Our Services
We offer a wide range of flooring options, including carpets, wood flooring, luxury vinyl tiles, and vinyl. Our carpets are sourced from leading brands such as Brockway, Cormar, and Penthouse, ensuring durability and luxury throughout your home. Our luxury vinyl tiles, vinyl, and wood flooring options are provided by reputable manufacturers Karndean, Amtico, and Project Floors. Whether you're looking for a new carpet, a wood flooring solution, or a luxury vinyl tile, we have got you covered.
In addition to our flooring solutions, we also provide a professional carpet and upholstery cleaning service. Our expert cleaner, Rhys, offers a range of services including stain protection, luxury vinyl tile removal and restoration, and upholstery cleaning. This service not only helps to revive the appearance of your flooring but also eliminates germs and bacteria that everyday cleaning cannot.
Why Choose Us
At Carpet Connection Southwell, we pride ourselves on our excellent reputation for providing a professional service and supplying high-quality flooring. Our team is committed to helping you find the perfect flooring solution for your home, and our experienced fitters ensure a seamless installation process. We offer a free estimation service, so why not get in touch to arrange a visit from one of our experts?
Our Commitment to Quality
We are dedicated to providing the highest level of service and quality products to our customers. Our team is constantly updating their knowledge and skills to ensure that we are always at the forefront of the latest trends and technologies in the flooring industry. We believe in building long-lasting relationships with our customers, and we strive to exceed your expectations in every way possible.
Customer Reviews Summary
Excellent Service and Quality Products
Customers have generally expressed high satisfaction with the services provided by Carpet Connection. The company has been praised for its professionalism, helpfulness, and competitive pricing. Reviewers highlighted the smooth fitting process, polite staff, and overall quality of the carpets and flooring. The family business has earned a positive reputation for its knowledgeable staff and friendly customer service.
Competitive Pricing and High-Quality Products
Many customers appreciated the competitive pricing of Carpet Connection's products and services. The quality of the carpets and flooring has been consistently praised, with customers expressing satisfaction with their purchases. The staff's knowledge and expertise in recommending suitable products also contributed to the positive feedback.
Professional and Polite Staff
The staff at Carpet Connection have been commended for their professionalism and politeness. Customers appreciated the smooth fitting process and the helpfulness of the staff, particularly in dealing with large furniture that needed to be moved. The staff's friendly and approachable nature made the overall experience pleasant for the customers.
One Negative Experience
However, one customer had a less favorable experience. Steve Devocean rated the service as one star, expressing disappointment that they were not provided with the service they expected. It seems that the company may have overlooked their needs, leading to an unsatisfactory experience.
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