Experience the Art of Glazing with Leeds Glass
At Leeds Glass, we pride ourselves on being a local family business with over 40 years of experience in the industry. Based in Leeds, Yorkshire, we have established a reputation for providing high-quality products and exceptional customer service to both domestic and commercial clients across the region.
Our History
Since our establishment, we have grown to become one of the most respected and trusted glazing companies in Yorkshire. Our commitment to quality, safety, and customer satisfaction has earned us numerous awards and recognition within the industry. We take pride in being a family-run business, and our personal touch is reflected in the way we approach every project, big or small.
Our Services
We offer an extensive range of services, including the supply and installation of high-specification windows, doors, and conservatories. Our glazing services cater to various applications, including stained and bevelled glass, mirrors, patterned and obscure glass, balustrade glass, splashbacks, and tabletops and shower screens. In addition, we provide secondary glazing solutions, which have been developed over 20 years to provide effective insulation against external noise and maintain high thermal insulation.
Commercial Services
Our commercial division has provided property upgrades and repairs to shops, commercial properties, housing associations, local authorities, and education establishments for many years. We understand the unique requirements of commercial clients and offer bespoke solutions to meet their specific needs.
Customer Service
At Leeds Glass, we believe that exceptional customer service is essential to our success. Our customer service team has years of experience and knowledge, and they are always on hand to offer free advice and guidance. We take pride in the quality of our products and services, and we value the feedback we receive from our customers. Take a look at what some of our happy customers have to say about the service we provide.
Customer Satisfaction and Quality of Service
The majority of customers are extremely satisfied with the services provided by Leeds Glass. They have been commended for their fast response times, professional measurements, and prompt quotes. The installers have been described as great and responsive to specific requests. The company has been praised for their ability to match the style and design of the glass products to the age of the property. Customers appreciate the cleanliness and tidiness of the staff, as well as their helpful and informative nature.
Value for Money and Customer Service
Leeds Glass has been recognized for providing excellent value for money. Their prices are competitive, and customers appreciate the time taken to understand their needs and discuss the best approach for the job. The staff is described as friendly, experienced, and personable, making customers feel valued and satisfied with the service provided.
Product Quality and Workmanship
The quality of the glass products and workmanship provided by Leeds Glass has been consistently praised by customers. They offer a wide range of services including glass cutting, mirrors, and UPVC window and door installation. The staff is skilled and knowledgeable, ensuring that customers receive top-quality products that meet their specifications.
Negative Feedback and Areas for Improvement
There have been a few instances of negative feedback, primarily related to customer service and the handling of specific requests. One customer was unhappy with the wrapping of a large photo frame, feeling that the company should have provided better packaging to protect the item. Another customer experienced issues with a made-to-measure mirror and had to wait for a refund due to a miscommunication about the bevel edge.
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