Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Southampton
Established in 2008, Century IT has built a reputation as a trusted IT outsourcing partner for businesses across Hampshire, Dorset, Wiltshire, and West Sussex. Our team of certified professionals combines over three decades of industry experience with cutting-edge technology to deliver tailored IT solutions that align with each client's unique operational needs. We specialise in proactive IT monitoring, fully managed services, and cybersecurity solutions, including Cyber Essentials accreditation support. Our commitment to exceptional customer service is evidenced by our 98% client retention rate, with many businesses relying on our expertise for over a decade.We distinguish ourselves through our local presence, technical proficiency in Microsoft ecosystems, and a consultative approach that treats clients' IT infrastructure as an extension of their business. Our ISO-certified processes ensure consistent service delivery, while our investment in AI-powered monitoring tools guarantees 24/7 system health oversight. With a proven track record in GDPR compliance and data protection, we provide comprehensive IT asset management and disaster recovery solutions that safeguard critical business operations.
Services
Cloud IT Services
Fully Managed IT
Cybersecurity Solutions
IT Infrastructure Setup
Data Backup Recovery
GDPR Compliance Support
VoIP Phone Systems
Network Monitoring
IT Consultancy
Disaster Recovery
Details
- Year established: 2008
Highlights and features
- We offer 14+ years of proven IT expertise in Microsoft environments
- Our team holds industry-recognised certifications including Microsoft MCP and MCSE
- We provide 24/7 proactive system monitoring with guaranteed response times
- Our local engineers ensure rapid onsite support across Hampshire and beyond
- We maintain a 98% client retention rate through consistent service excellence
Associations and certifications
- Cyber Essentials
What people say
Supportive and efficient
First class service
Quick service
Competitive pricing
Trouble-free systems
Services
Cloud IT Services
Our cloud services provide scalable Microsoft 365 integration and hosted email solutions with shared calendars and contacts. We implement secure cloud infrastructures that enable remote access while maintaining data protection compliance. Our hybrid cloud/on-premise solutions ensure business continuity with automated backups to UK-based data centres, offering flexible subscription models that adapt to workforce changes.
Fully Managed IT
This comprehensive service includes 24/7 proactive monitoring of networks, hardware, and security systems using AI-assisted technology. We provide automated patching, asset management, and monthly health reports while maintaining guaranteed response times for both remote and onsite support. Our Cyber Essentials-aligned approach ensures compliance with industry standards through continuous vulnerability assessments and mitigation strategies.
Cybersecurity Solutions
We deliver multi-layered security protection including managed antivirus systems, data encryption, and spam filtering. Our Cyber Essentials accreditation support helps businesses meet government contract requirements while implementing advanced threat detection measures. We specialise in GDPR compliance solutions and business insurance-related security configurations to protect against ransomware and data breaches.
IT Infrastructure Setup
From server deployments to structured cabling, our engineers implement robust IT infrastructures tailored to business needs. We handle complete network installations including Wi-Fi systems, VoIP phone solutions, and PCI-compliant payment environments. Our capacity planning reports ensure strategic IT investments with predictable replacement schedules and cost-effective scaling options.
Data Backup Recovery
Our automated backup solutions feature daily data verification and 12-month retention periods with encrypted offsite storage. We provide bare-metal recovery capabilities for complete server restoration across physical and virtual environments. The system includes regular health checks and compliance audits to ensure business continuity in case of hardware failure or cyber incidents.
People
Paul Marsh
Director
With 34 years in managed IT services and Microsoft specialist qualifications, Paul leads technical strategy at Century IT. His expertise in HNC-level IT systems ensures delivery of cutting-edge solutions while maintaining the company's customer-first ethos established since 2008.
Rick Burt
Director
Rick brings extensive experience in network security and remote access technologies. With a background in research and development, he specialises in Novell Netware and Windows Server environments, ensuring robust infrastructure solutions that align with evolving business requirements.
Darren Robertson
Director
Starting as an IT apprentice in 1998, Darren has developed broad sector expertise across accounting firms and charities. His Microsoft MCP and MCSE certifications support the delivery of tailored IT solutions that address specific industry challenges for Century IT's diverse client base.
Daniel Cooper
Service Delivery Team Leader
Daniel has progressed from apprentice to team leadership since joining in 2014. His Level 3 IT qualifications and team leadership certification ensure efficient delivery of support services while maintaining Century IT's commitment to staff development and technical excellence.
Connor Britton
IT Support Professional
Recent graduate Connor combines academic excellence in computer games art with practical IT skills. Currently pursuing BTEC qualifications, he represents Century IT's investment in emerging talent while delivering modern solutions to business clients.
Questions
What areas do you cover for onsite support?
We provide onsite IT support across Hampshire, Dorset, Wiltshire, and West Sussex including Southampton, Winchester, Portsmouth, and Eastleigh.
Do you offer 24/7 emergency IT support?
Yes, our fully managed services include 24/7 proactive monitoring and guaranteed emergency response times for critical business systems.
Can you help with Cyber Essentials certification?
We specialise in Cyber Essentials accreditation, providing complete support from preparation to certification through our IASME consortium partnership.
How do you handle data backup and recovery?
We implement automated offsite backups to UK data centres with daily verification and 12-month retention, including bare-metal recovery capabilities for complete server restoration.
What IT services do you offer for remote working?
We provide secure remote access solutions, cloud-hosted desktops, and network segmentation strategies to ensure safe and efficient home working environments.
Do you support both cloud and on-premise IT systems?
Yes, we specialise in hybrid environments, offering seamless integration between cloud services like Microsoft 365 and traditional on-premise infrastructure.
