Business Details
35 Years
experience
Emergency
services
Your Trusted IT Support Partner in Hampshire & Beyond
Alpha Scan is a trusted IT Managed Service Provider with over 25 years of expertise in delivering tailored IT, telephony, and cloud solutions. Established in 1991, we have grown from a local Hampshire-based operation to a team of 20 professionals serving businesses nationwide and internationally. Our core values of Commitment, Collaboration, and Communication underpin every interaction, ensuring clients receive dedicated support from account managers and technicians who deeply understand their infrastructure. Partnering with industry leaders like Microsoft, Fortinet, and 3CX, we provide cost-effective, cutting-edge solutions that align with evolving business needs. We prioritise proactive monitoring, rapid response times, and transparent communication to minimise downtime and maximise efficiency.Our Cyber Essentials certification and CompTIA Managed Services Trustmark reflect our dedication to security and compliance. With flexible contracts and a one-stop-shop approach, we simplify IT management, allowing clients to focus on growth. Our commitment to quality is reinforced by DBS-checked staff, certified engineers, and a 24/7 out-of-hours service for critical needs. Headquartered in Chandlers Ford, we serve sectors ranging from healthcare to legal, supporting clients from Alton to Abu Dhabi. By combining technical excellence with a client-centric ethos, we build long-term partnerships that drive sustainable success.
Services
Managed IT Support
Cybersecurity Solutions
VoIP Telephony
Cloud Services
Server Solutions
Details
- Year established: 1991
Highlights and features
- We have over 25 years of experience in managed IT services.
- Our dedicated account managers understand your infrastructure deeply.
- We are Cyber Essentials and Fortinet certified for security excellence.
- We offer 24/7 out-of-hours support for critical issues.
- We partner with leading technology brands like Microsoft and 3CX.
Associations and certifications
- Cyber Essentials
- Fortinet
- CompTIA Managed Services Trustmark
What people say
Rapid response times
Expert technical knowledge
Proactive monitoring
Cost-effective solutions
Dedicated account managers
Services
Managed IT Support
Our managed IT support ensures continuous system monitoring, rapid issue resolution, and proactive maintenance to prevent downtime. Tailored to your business size and sector, we provide dedicated engineers, SLA-guaranteed response times, and seamless integration with your operations. Clients benefit from cost savings, enhanced security, and scalable solutions that adapt to evolving needs.
Cybersecurity Solutions
We deliver comprehensive cybersecurity services, including threat detection, EDR, and Cyber Essentials certification. Our proactive monitoring identifies vulnerabilities, while automated updates and disaster recovery plans safeguard your data. Businesses gain peace of mind with enterprise-grade protection against ransomware, phishing, and other cyber threats, ensuring compliance and operational continuity.
VoIP Telephony
As a certified 3CX partner, we implement scalable VoIP solutions that reduce communication costs by up to 80%. Features include remote working capabilities, free internal calls, and integration with CRM tools. Our end-to-end service covers design, implementation, and ongoing support, ensuring reliable connectivity for businesses of all sizes.
Cloud Services
We design hybrid or fully cloud-based systems using Microsoft Azure and Office 365, enabling secure remote access and collaboration. Benefits include predictable costs, scalability, and robust security with real-time updates. Our migration support ensures minimal disruption, allowing businesses to leverage cloud efficiency without compromising data integrity.
Server Solutions
Our server solutions optimise performance, reliability, and scalability for on-premise or hybrid environments. We provide installation, maintenance, and monitoring services, ensuring seamless integration with your IT ecosystem. Clients benefit from reduced downtime, improved data management, and expert support for critical business operations.
Questions
What is an MSP?
A Managed Service Provider (MSP) proactively monitors and maintains your IT systems remotely, ensuring reliability and rapid issue resolution under a service level agreement (SLA).
What cybersecurity accreditations do you hold?
We are Cyber Essentials certified and Fortinet accredited, ensuring compliance with industry security standards and best practices.
Do you offer 24/7 support?
Our helpdesk operates 8:30 AM–5:30 PM, Monday–Friday, with optional out-of-hours support for urgent issues.
Can you support businesses outside Hampshire?
Yes, we serve clients nationwide and internationally, with remote support capabilities covering 90% of issues regardless of location.
What cloud solutions do you provide?
We offer public, private, and hybrid cloud solutions using Microsoft Azure and Office 365, tailored to your data security and scalability needs.
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