Business Details
Emergency
services
24/7 Emergency Drain Clearance Services
DrainBoss Plumbing & Drainage is a family-run, Trading Standards approved company with over two decades of hands-on experience in emergency drain unblocking and plumbing services. As a CHAS accredited business and proud member of the Buy with Confidence scheme, we deliver 24/7 rapid response services across Sussex, Surrey, Hampshire, Kent, and South London. Our team of City & Guilds trained technicians utilise advanced equipment, including high-definition CCTV surveys and high-pressure jetting, to resolve drainage issues efficiently.We prioritise transparency with fixed pricing, no call-out charges, and a 5% discount for NHS staff, OAPs, and disabled customers. With thousands of satisfied clients and a 4.8-star rating from 77 Google reviews, we combine local expertise with national standards to provide reliable, insured solutions for both domestic and commercial properties.
Services
Drain unblocking
CCTV surveys
Gutter cleaning
Drain relining
Septic tank emptying
Flood cleanup
Manhole repair
Concrete removal
Rat blocker installation
Saniflo servicing
Highlights and features
- 24/7 emergency response with same-day service
- No call-out charges for all emergency services
- Fixed pricing agreed before work commences
- Family-run company with local knowledge and national standards
- CHAS accredited and Trading Standards approved
Associations and certifications
- CHAS
- Trading Standards Buy with Confidence
What people say
Friendly efficient service
Quick to respond
Professional technicians
Value for money
Reliable solutions
Services
Drain unblocking
Our emergency drain unblocking service resolves blocked drains, toilets, sinks, and showers using high-pressure jetting and manual rodding techniques. Available 24/7 with no call-out charges, we guarantee rapid response times across southern England. Technicians use CCTV inspection to identify root causes and prevent recurring issues.
CCTV drain survey
High-definition CCTV surveys diagnose drainage problems including blockages, cracks, and root infiltration. Our engineers provide detailed reports with recommended solutions, essential for property sales or recurrent drainage issues. Surveys include full pipe mapping and condition assessment.
Gutter cleaning
Professional gutter and downpipe clearance removes debris buildup preventing water damage. We use advanced equipment to clear moss, leaves, and blockages, ensuring proper water flow. Regular maintenance prevents costly emergency callouts and structural damage.
Septic tank emptying
Scheduled septic tank and Klargester emptying prevents system failures. Our vacuum tankers efficiently remove waste while technicians inspect for leaks or damage. We provide maintenance advice to extend system lifespan and ensure regulatory compliance.
Flood cleanup
Emergency flood response includes water extraction, drying, and sanitisation. Our pumping services handle domestic and commercial properties, minimising damage to structures and contents. We work with insurance companies to streamline claims processes.
Questions
What areas do you cover?
We operate across Sussex, Surrey, Hampshire, Kent, and South London with rapid local response times.
Do you charge call-out fees?
No, all emergency services have zero call-out charges with fixed pricing agreed upfront.
Are you available 24/7?
Yes, our emergency helpline operates 24 hours a day, 7 days a week including holidays.
What payment methods do you accept?
We accept card payments and bank transfers for all our drainage services.
Do you offer commercial services?
Yes, we provide scheduled maintenance contracts and emergency support for businesses.
How quickly can you respond?
Most emergency callouts receive technicians within one hour of initial contact.
