Trust us to care for the pets and animals you love
Millcroft Veterinary Group is a proud independent veterinary practice committed to providing quality veterinary care throughout Cumbria. Our history caring for animals in Cumbria stretches back to the 1920s, and we're proud to still be going strong and independent, using our experience and deeply rooted values to give our patients the best service possible.
We have our central hub in Cockermouth providing a 24-hour emergency service for pet owners and a home base for our equine and farm teams, and branches in Workington, Keswick, Aspatria, Maryport and Egremont all providing a friendly, dedicated presence in their communities. We're fiercely independent and do things our way, from the Lifetime Care Club we offer to our pet patients, to our knowledge of our farming communities from the Lake District fells to the Solway plain.
Our Services
We understand the importance of providing a comprehensive range of veterinary services to our patients. That's why we offer a wide range of services, including routine consultations, vaccinations, and health checks, as well as more complex surgical procedures and dental care. Our experienced team of veterinarians and nurses are dedicated to providing the highest standard of care to our patients, and we're proud to be a Cat Friendly Clinic and an RCVS accredited practice.
Our equine team provides a comprehensive range of services, including vaccinations, dental care, and lameness investigations, as well as more complex procedures such as colic surgery and castration. We also offer a Flock Health Club for our farming clients, providing a proactive approach to managing the health of their flock.
Our Commitment to Excellence
At Millcroft Veterinary Group, we're committed to providing excellence in everything we do. That's why we invest heavily in the latest technology and equipment, and why we're dedicated to ongoing training and development for our team. We're proud to be an independent practice, and we're committed to maintaining our independence and our values, while continuing to provide the highest standard of care to our patients.
Overview
All the reviews have given a rating of 5 stars, indicating a high level of satisfaction with the services provided by Millcroft Vets. The feedback is overwhelmingly positive, highlighting the professionalism, kindness, and care provided by the staff.
Professionalism and Quality of Service
Reviewers praised the quality of service, describing it as "second to none" and "1st class." The staff were noted for their professionalism, with reviewers appreciating the thorough explanations and care provided during visits and procedures.
Kindness and Compassion
Many reviewers highlighted the kindness and compassion shown by the staff towards both them and their pets. One reviewer mentioned that the vet was "very gentle and considerate" with their nervous dog, while another appreciated the staff's efforts to comfort their puppies during their first visit.
Communication and Customer Service
The communication skills of the staff were praised, with reviewers noting that they were kept well-informed about their pet's condition and treatment. The staff were also commended for their helpfulness and friendly nature, making the experience less stressful for both pets and owners.
Facilities and Cleanliness
The cleanliness of the facilities was also mentioned positively, with one reviewer noting that the practice was "lovely and clean."
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