Transforming Spaces, Enhancing Lifestyles
Hix Cycles is your trusted partner in all things related to bikes. Located in Bretton, Peterborough, we have become a renowned bike workshop and parts retailer, dedicated to bringing you the highest quality service and expertise.
Our Expertise
At Hix Cycles, we have a team of highly skilled mechanics with extensive experience in:
- Scheduled Servicing and Repairs: From puncture repairs to complete overhauls, we handle all types of repairs and maintenance.
- Custom Builds: We can help you build your dream bike, whether you're a seasoned cyclist or just starting out.
- Part Sales: Our extensive range of bike parts and accessories caters to all needs and budgets.
- Vintage & Classic Bike Restoration: We are specialists in restoring classic and vintage bicycles to their former glory.
Our Commitment
Our mission is to provide:
- Expert advice: We are always happy to share our knowledge and expertise to assist you with any aspect of cycling.
- Quality workmanship: We use only the highest quality parts and materials in our repairs and services.
- Excellent customer service: We value open communication and building strong relationships with our customers.
Services We Offer
Our comprehensive services include:
- Puncture repairs and tire fitting
- Brake servicing and repair
- Gear indexing and adjustment
- Full gear and drivetrain rebuild
- Custom cable services
- Brake rotor truing and wheel building
- Bottom bracket servicing and replacement
- Crankset and chainwheel fitting
- Chain and pedal fitting
- Headset and fork replacement
- Handlebar and stem fitting
- Seat and seatpost fitting
- Mudguard and light fitting
We also offer:
- Roadworthy and safety checks
- Basic tune-ups for your peace of mind
- Wide selection of inner tubes, brakes, wheels, lights, pumps, and other accessories
Customer Feedback Overview
General Feedback
The majority of the customers who have reviewed Hix Cycles have been extremely satisfied with the service provided by Graham, the owner. The positive feedback highlights the expertise, professionalism, and excellent customer service that he offers.
Specific Praise for Graham
Many customers have praised Graham for his thorough knowledge of bicycles, his meticulous attention to detail, and his ability to fix complex problems. His commitment to ensuring that every customer is satisfied with the work done on their bike is evident in the numerous positive reviews.
Reasons for Satisfaction
Customers have cited various reasons for their satisfaction, including the quality of the work done, the competitive pricing, the speed of service, and the friendly and welcoming atmosphere of the shop. Graham's ability to offer advice on accessories and maintenance has also been appreciated by many customers.
Negative Feedback
However, there was one negative review from a customer who had issues with the price of the service and the repeated punctures in the tyres after they were replaced.
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