Our Mission
Bicycle Ambulance is a unique bicycle service centre driven by a team of passionate enthusiasts who share a love for two wheels and a dedication to quality. We exist to provide a refreshingly personal and comprehensive approach to bicycle repairs, servicing, and custom builds.
Our Background
Born out of a desire for meticulous craftsmanship and personalized attention, Bicycle Ambulance emerged from the idea that bicycle repairs shouldn't be treated like a mere transaction. We treat every bicycle as if it were our own, meticulously restoring it to its former glory or crafting a custom dream machine.
Our Services
We offer a full spectrum of services to cater to all your cycling needs, regardless of the type of bicycle or the nature of the issue. Our skilled mechanics are experienced in:
- Bicycle Servicing & Repairs: From routine tune-ups to complex repairs, we handle everything from flat tires and brake adjustments to gearbox issues and complete overhauls.
- Custom Builds: Collaboratively design and build your ideal bicycle from scratch, using only the highest-quality components.
- Wheel Building: We craft custom wheels, ensuring perfect spoke tension and alignment for optimal performance.
- Component Sourcing & Installation: We source and install premium components to upgrade your existing bicycle.
- Problem-Solving & Engineering: Our experienced technicians can diagnose and solve even the most complex mechanical challenges.
Expertise in Specialized Bikes
We have extensive experience working on various cargo bikes, including:
- Winther Kangaroo
- Veloe
- Biciapace
- Triobike
- Nihola
Efficiency & Transparency
At Bicycle Ambulance, we pride ourselves on our efficiency and transparency. We provide:
- Same-day service on many repairs
- Free estimates and clear communication
- Competitive pricing with no hidden fees
- Convenient online booking options (coming soon)
Join Us
Come visit us in our Cambridge store and discover the joy of cycling with a Bicycle Ambulance bike. We also offer courtesy bicycles for your convenience while your bike is being repaired. Let us be your trusted partner in all things cycling!
Exceptional Service and Quality Work
The reviewers unanimously praised the bike shop for its exceptional service, kindness, and professionalism. They highlighted the shop's transparency in pricing, willingness to explain issues, and prompt turnaround times. Many mentioned that the staff were knowledgeable, friendly, and capable, making them go-to experts for bike repairs and maintenance. Some appreciated the shop's convenient services, such as lending customers a bike while theirs is being prepared, and offering a replacement bike for immediate use.
Highly Recommended
The reviewers repeatedly emphasized their satisfaction with the shop, expressing gratitude for the excellent service and repairs they received. They praised the shop's ability to build trust with customers, explaining problems and fixes in a clear and respectful manner. Several reviewers mentioned that they would not go anywhere else for bike repairs, thanks to the shop's exceptional quality of work and customer service.
