Transform Your Space with Confidence
At Culcheth Carpets, we pride ourselves on being a family-run business with over 30 years of experience in providing high-quality floor coverings to the communities of Culcheth, Birchwood, and surrounding areas. Our team of experts is dedicated to offering unparalleled customer service, ensuring that every customer receives the best possible advice and assistance in selecting the perfect flooring solution for their home or business.
Our Services
We understand that choosing the right flooring can be a daunting task, which is why we offer an extensive range of services to make the process as seamless as possible. Our professional team provides free measuring and estimate services, ensuring that you have a clear understanding of your project's scope and budget. We also offer a carpet fitting service, where our experienced fitters will visit your home, fit your new floor covering, and leave without a trace. For added convenience, we provide a flooring delivery service across Cheshire and a cash and carry option for those who need something quickly.
What Makes Us Different
What sets us apart from other flooring retailers is our commitment to going the extra mile to ensure that our customers receive the best possible service. We may not have branches across the country, but this allows us to focus on providing personalized attention to every customer, every time. Our team is dedicated to finding the perfect carpet, vinyl, or LVT option for your home or business, taking into account your budget, lifestyle, and personal preferences.
Our Range of Floor Coverings
We offer an unbeatable range of carpets, vinyl, laminate, and LVT floor coverings from leading brands, ensuring that there's something to suit every purpose and budget. From stylish and durable carpet options to functional and water-resistant laminate and vinyl solutions, we have it all. Our team is always happy to walk you through our range, answer any questions you may have, and provide expert advice to help you make an informed decision.
Overall Customer Satisfaction
The majority of customers are extremely satisfied with the services provided by Birchwood Carpets, with 13 out of 15 reviewers giving a 5-star rating.
Quality of Work and Products
Customers are extremely pleased with the quality of workmanship, attention to detail, and the overall finish of the carpets and flooring installed. The products sold by Birchwood Carpets are also praised for their quality and value for money.
Customer Service
The staff at Birchwood Carpets are consistently described as friendly, helpful, and knowledgeable. Customers appreciate the excellent customer service, from the initial consultation to the fitting of the carpets.
Fitters and Installers
The fitters and installers, such as Jeff, Norman, and Paul, are praised for their expertise and professionalism. Customers are impressed with the cleanliness and tidiness of the fitters, as well as their attention to detail.
Issues with Waste Disposal
A few customers have expressed dissatisfaction with the disposal of waste materials, including carpet off-cuts and packaging, which were left behind after the installation.
Other Issues
Some customers have experienced issues with the fitting process, including the removal of old carpets and the cleanliness of the fitters.
Be the first to review Birchwood Carpets.
Write a Review
