Business Details
Emergency
services
Your Trusted GP Practice in Bishops Stortford
South Street Surgery has been dedicated to providing comprehensive healthcare services to the Bishops Stortford community for over two decades. With three accessible locationsSouth Street, Bishop's Park Health Centre, and Herts & Essex Hospitalwe offer a wide range of general practice services, including urgent appointments, prescription management, and specialist clinics. Our experienced team of medical professionals prioritizes patient well-being through personalized care, leveraging digital tools like e-Consult and the NHS App to streamline access to medical advice and records.We maintain strong partnerships with local health networks to ensure seamless referrals for specialized care while upholding strict confidentiality and compliance standards. Our commitment to continuous improvement is reflected in regular staff training programs and planned facility upgrades that enhance patient comfort and service efficiency.
Services
GP Consultations
Prescription Management
Online Appointments
Urgent Care Support
Vaccination Clinics
Highlights and features
- We offer extended access appointments evenings and Saturdays for working patients
- Our e-Consult system provides 24/7 digital access to medical advice and prescriptions
- Three strategically located clinics serving different parts of Bishops Stortford
- We maintain strict confidentiality with ISO 27001 compliant digital systems
- Regular staff training ensures up-to-date medical knowledge and clinical practices
Services
GP Consultations
We provide comprehensive general practice consultations through multiple access routes. Patients can book face-to-face appointments, telephone consultations, or use our e-Consult system for non-urgent medical advice. Our experienced doctors specialise in managing both acute and chronic conditions while maintaining detailed patient records for continuity of care. The service includes specialist clinics for vaccinations, health screenings, and chronic disease management, with appointments available across three convenient locations.
Prescription Management
Our prescription service offers both traditional paper prescriptions and digital e-Prescriptions through the NHS system. Patients can request repeat prescriptions via the NHS App, online forms, or in-person at any of our locations. We provide clear medication instructions and storage guidance while maintaining strict safety protocols for prescription verification and dispensing. The service includes medication reviews and dosage adjustments as part of ongoing health management.
Online Appointments
The e-Consult online system allows patients to access medical advice 24/7 through our website or NHS App. Users can submit detailed symptom reports that are prioritised by our clinical team for appropriate response. This service includes secure online messaging with healthcare professionals, digital prescription requests, and appointment booking for face-to-face consultations. Our digital platform supports efficient triage and reduces waiting times for non-urgent medical concerns.
Questions
How can I book an appointment at South Street Surgery?
Book appointments through the NHS App, online e-Consult system, or by calling 01279 465700 during operating hours. Urgent cases receive same-day triage.
What services are available outside regular hours?
For urgent medical needs after hours, call NHS 111 for immediate assistance. Emergency appointments are triaged through our standard booking system.
How do I access my test results?
View completed test results securely through the NHS App's GP Health Record section. Contact us directly if you haven't received results within a week.
Are there evening or weekend appointment options?
Yes, we offer extended access appointments Monday evenings 6:30-8:30pm and Saturday mornings 8am-11am at designated locations.
What happens during the South Street temporary closure?
All services continue uninterrupted at Bishop's Park Health Centre and Herts & Essex Hospital locations during the 27 October maintenance period.
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