Business Details
Emergency
services
Your Trusted NHS Medical Centre in Newmarket
Rookery Medical Centre has been dedicated to delivering exceptional healthcare services within a caring and efficient environment since its establishment. Our practice is built on three core values: Clinical Excellence, Care, and Efficiency. We prioritise patient welfare, ensuring all individuals receive fair treatment with respect and compassion. Our team of experienced healthcare professionals provides personalised advice and treatment, supporting patients in making informed decisions about their health. We collaborate effectively with other healthcare providers to ensure comprehensive care, maintaining strict confidentiality at all times.As a training practice with over 40 years of experience, we contribute to the development of future GPs while maintaining high clinical standards. Our commitment to continuous improvement ensures our services evolve to meet patient needs without compromising quality. We actively seek patient feedback to drive enhancements and maintain transparency in our operations. With extended hours and emergency protocols in place, we strive to provide accessible, reliable care for our local community.
Services
General Practice Consultations
Travel Health Services
Extended Hours Appointments
Non-NHS Services
Home Visits
Highlights and features
- We provide compassionate, patient-centred care with a focus on clinical excellence
- Our practice has been training future GPs for over 40 years
- We maintain strict confidentiality while supporting informed healthcare decisions
- Our team collaborates effectively with other healthcare providers for comprehensive care
- We actively implement patient feedback to improve our services
Services
General Practice Consultations
Our experienced GPs provide comprehensive consultations for all general health concerns. Patients receive personalised care through initial telephone assessments followed by face-to-face appointments when necessary. Our team manages both routine check-ups and complex medical conditions with professional expertise.
Travel Health Services
We offer specialist travel health advice and vaccinations for international travel. Our nurses provide up-to-date guidance on destination-specific health risks and necessary immunisations. This service ensures patients receive complete protection before overseas journeys.
Extended Hours Appointments
Flexible Saturday morning appointments cater to working patients needing medical care outside regular hours. These pre-bookable slots provide access to full GP services for those unable to attend during weekday hours, maintaining continuity of care.
Home Visits
For housebound patients or those too ill to travel, we provide home visit services. Our GPs assess medical needs in patients' homes, ensuring appropriate care delivery while maintaining clinical standards equivalent to surgery visits.
Non-NHS Services
We offer various non-NHS services including medical reports and specialised health assessments. These private services cater to specific patient requirements beyond standard NHS provisions, delivered with the same professional standards as our core services.
People
Dr Malini Wace
GP
Experienced GP specialising in comprehensive patient care, with clinical expertise in managing long-term conditions and women's health. Committed to delivering personalised medical solutions.
Dr Emma Ramsay
GP
Dedicated GP with extensive experience in family medicine, focusing on preventive healthcare and patient education. Actively involved in medical training and community health initiatives.
Dr Melanie Jackson
GP
Skilled GP specialising in chronic disease management and patient-centred care. Serves as a GP trainer, contributing to medical education while maintaining active clinical practice.
Scott Burley
Practice Manager
Experienced healthcare administrator overseeing practice operations, ensuring efficient service delivery while maintaining high standards of patient care and staff support.
Lisa Avis
Dispensary Team Manager
Pharmaceutical expert managing medication dispensing services, ensuring accurate prescription fulfillment and providing professional advice on medication usage and management.
Questions
How do I book a GP appointment?
Call 01638 664338 between 8am-6pm or use our online booking system for telephone or face-to-face consultations.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For urgent non-life-threatening issues, call our emergency line at 01638 665711.
Are weekend appointments available?
Yes, we offer pre-bookable Saturday morning appointments for working patients unable to attend during regular weekday hours.
Do you provide travel health advice?
Yes, our practice offers comprehensive travel health services including vaccinations and destination-specific medical advice.
How can I access my medical records?
Contact our reception team to request access to your medical records, which can be provided in accordance with data protection regulations.
What happens if I miss an appointment?
Repeated missed appointments may result in a formal warning, as unattended slots prevent other patients from receiving timely care.
