Business Details
32 Years
experience
Your Trusted Bike Shop in Forest Row
In-Gear Cycles has been a dedicated cycling specialist since 1994, offering premium bike sales, servicing, and advanced bike fitting solutions. With over three decades of experience, we relocated to a larger facility in Forest Row in 2014, housing a state-of-the-art Retul motion capture studio for precision bike fitting. Our expertise spans road and racing bikes, with a legacy of supporting competitive cyclists through our successful race team, which has achieved numerous national titles. We provide comprehensive workshop services, including maintenance and upgrades, with transparent pricing and a commitment to customer satisfaction.Our team combines technical proficiency with competitive pricing, ensuring clients receive tailored advice on bike selection, fittings, and equipment. We foster a welcoming cycling community through club runs and events, catering to riders of all abilities. Our dedication to quality is reflected in our partnerships with leading brands like Pinarello, Specialized, and Canyon, alongside offering demo bikes and test saddles for informed purchases. With a focus on innovation and customer-centric service, we aim to enhance every cyclist's experience, whether for recreation, competition, or commuting.
Services
Bike Fitting
Workshop Servicing
Road Bike Sales
Cycle to Work Scheme
Gift Cards
Details
- Year established: 1994
Highlights and features
- We have over 30 years of experience in road and racing bike sales and servicing.
- Our state-of-the-art Retul motion capture studio ensures precision bike fittings.
- We offer complimentary bike fits with entry-level bike purchases.
- Our team includes nationally competitive cyclists and certified technicians.
- We provide transparent pricing and price-matched guarantees on stocked brands.
Associations and certifications
- Official Canyon Service Partner
What people say
Excellent bike fit
Professional job
Friendly and helpful
Smooth and responsive
Top condition
Services
Bike Fitting
Our Retul motion capture technology analyses your biomechanics to optimise saddle height, handlebar position, and pedal stroke efficiency. This three-hour session reduces injury risk while enhancing comfort and performance for road cyclists, triathletes, and commuters. Matt and Pete combine racing experience with technical expertise to tailor positions for individual flexibility and goals.
Workshop Servicing
We offer comprehensive servicing from basic adjustments to full overhauls, with transparent hourly rates and optional pre-booked appointments. Technicians handle all bike types, including integrated headset cabling systems, with a 50% deposit required for parts orders. Storage fees apply for uncollected bikes after 72 hours.
Road Bike Sales
We stock premium road bikes from Pinarello, Specialized, Scott, and Assos, with entry-level models starting at 799. Demo bikes, test saddles, and wheelsets allow hands-on evaluation. Competitive pricing includes free bike fitting with new purchases and price-matching guarantees against equivalent UK retailers.
Cycle to Work Scheme
This government-backed salary sacrifice scheme lets employees save up to 42% on new bikes and equipment through tax-free payments. We facilitate the process, providing compliant documentation and approved equipment lists to help commuters access cost-effective cycling solutions.
Canyon Service Partnership
As an Official Canyon Service Partner, we offer direct technical support and warranty servicing for Canyon bikes. This partnership ensures access to genuine parts, manufacturer guidelines, and specialist knowledge for maintaining high-performance road and mountain bikes to factory standards.
People
Matt
Bike Fitting Specialist
A former national and international competitive cyclist with over five years of Retul certification, Matt specialises in precision bike fittings using motion capture technology to optimise rider comfort and performance.
Pete
Senior Technician
With over 25 years of cycling industry experience, Pete oversees workshop servicing and technical consultations, combining practical expertise with racing insights to deliver tailored bike setup solutions.
Questions
What services require advance booking?
All workshop services and bike fittings require pre-booking via phone, email, or in-store appointments.
Do you service all bike brands?
Yes, we service all road, mountain, and hybrid bikes including non-branded models and Canyon bicycles.
Can I test bikes before purchasing?
We offer demo bikes, test saddles, and wheelsets for trial to ensure informed purchasing decisions.
What payment methods do you accept?
We accept card payments in-store and online, with financing options available for select purchases.
Do you offer bike fitting warranties?
Fitting adjustments are free within 30 days of service, with digital records stored for future reference.
Is there local bike storage?
We provide temporary storage for serviced bikes, with a 72-hour collection window before storage fees apply.
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