Trust us to care for you and your family's health
At Cowplain Pharmacy, we are dedicated to providing our local community with a professional service of the highest standard, one that specifically meets the needs of our customers. As an independent, family-owned pharmacy, we take pride in our ability to offer a personalized experience that sets us apart from larger chain pharmacies.
Our Commitment to You
Our team of experienced pharmacists and support staff are committed to providing you with expert advice and guidance on all aspects of your healthcare. We understand that every individual has unique needs, and we take the time to listen and understand your specific requirements. Whether you need advice on minor ailments, guidance on choosing the right medication, or support with managing a long-term condition, we are here to help.
Our Services
We offer a wide range of services designed to make managing your health easier and more convenient. Our dispensing service allows you to collect your NHS prescriptions from us, and our free delivery service means you can receive your medication at a time that suits you. We also offer a range of additional services, including flu vaccinations, patient medication records, and medication usage reviews.
In addition to our dispensing services, we also provide a range of health checks and screenings, stop smoking support, and emergency hormonal contraception. We also offer advice on travel and holiday health, stoma and incontinence support, and full dressing and surgical appliances supply.
Our Team
Our team is made up of experienced pharmacists and support staff who are passionate about delivering exceptional customer service. We are committed to ongoing training and development, ensuring that our team is always up-to-date with the latest knowledge and best practices.
Why Choose Us
At Cowplain Pharmacy, we are dedicated to providing a personalized service that puts your needs first. We are proud of our independent status, which allows us to offer a more flexible and responsive service than larger chain pharmacies. Our commitment to quality, customer service, and ongoing improvement ensures that you receive the best possible care and attention.
Customer Feedback Summary
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Customer feedback has been overwhelmingly positive, with numerous customers expressing satisfaction with the service and staff at Cowplain Pharmacy. Several customers have praised the staff, particularly Neelam, for their professionalism, helpfulness, and kindness. The pharmacy's convenient location, extended opening hours, and quick processing of prescriptions have also been appreciated.
Positive Feedback
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- Staff professionalism and kindness, particularly Neelam
- Convenient location and extended opening hours
- Quick processing of prescriptions
- Friendly and welcoming atmosphere
Negative Feedback
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- A few customers have reported that the pharmacy is not open 24 hours as advertised, leading to inconvenience and distress
- There have been instances of incorrect medication being dispensed, and customers have expressed concern over the handling of such incidents
- Some customers have found the products to be more expensive than those at other pharmacies
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