Your Health Matters, So Do You
At Bobat Pharmacy, we are proud to be an independently owned pharmacy, serving the local community for many years. Our dedicated team is committed to providing a comprehensive, professional, and personal service to our patients. As an NHS contracted pharmacy, we offer a range of services, including the dispensing of NHS prescriptions, as well as additional services such as the NHS New Medicine Service and a Smoking Cessation Service.
Our Services
We strive to offer a fast, friendly, and efficient service to our patients. This includes:
- Computerised medication records, allowing us to check for any interactions between your prescribed or purchased medicines
- Electronic transmission of prescriptions, ensuring that your medication is readily available
- A private consultation area, where you can discuss your healthcare concerns with our pharmacists in complete privacy
- FREE home delivery service to the residents of Portmouth and Southsea
As part of our commitment to providing excellent patient care, we are constantly updating our services to ensure that we are at the forefront of pharmacy practice. This includes our new NHS Pharmacy First Service, which allows us to treat 7 common conditions at the pharmacy. We also offer a Smoking Cessation Service, which provides support and guidance to help individuals quit smoking.
Community Involvement
We are proud to be part of the local community and are committed to supporting local initiatives and events. Our pharmacy is located in a prime location, making it easily accessible to our patients. We are also proud to be part of the Health and Wellness initiative, promoting healthy living and wellbeing to the local community.
Our Philosophy
At Bobat Pharmacy, we believe that patient care is at the heart of everything we do. We are dedicated to providing a healthcare service that is not only effective but also personal and caring. Our team of pharmacists and healthcare professionals are committed to working together to ensure that our patients receive the best possible care.
Get in Touch
If you have any questions or would like to learn more about our services, please do not hesitate to contact us. You can reach us by phone, email, or by visiting us in person.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by this chemist in Portsmouth. The staff are praised for their friendly, welcoming, and knowledgeable approach. Wait times are minimal, with some customers stating they only had to wait a minute to be served. The staff are happy to help customers find what they need, even going the extra mile to locate the cheapest option.
Availability of Medication and Prescription Services
The chemist is also commended for its efficient prescription service. Customers appreciate the availability of repeat prescriptions and the prompt ordering of medication. In one case, the chemist delivered antibiotics without being asked, demonstrating their proactive approach.
Personalized Care
The reviews suggest that the staff take an interest in customers' personal circumstances. One customer was thanked for sharing information about their daughter's illness, while another was offered advice when starting new medication. The chemist's willingness to go beyond a standard customer service experience is evident.
Poor Experience
However, one customer had a negative experience, reporting poor service from one particular staff member, Karen. They described her as being unnecessarily rude and having poor communication skills.
