Delivering convenience, care and service to our customers
At Victory Internet Pharmacy, we are dedicated to providing high-quality pharmacy services to our customers. As an independently owned and operated online pharmacy, we strive to deliver the best possible experience for our patients.
Our Services
As a full-service pharmacy, we offer a wide range of NHS and private pharmacy services. From one-off and repeat prescriptions to private prescriptions and healthcare plans, we cater to a variety of needs and preferences. Our commitment to providing excellent care and convenience is reflected in our suite of services, which include:
- Convenient online ordering: Order prescriptions directly from the comfort of your own home or on the go using our user-friendly online platform.
- Fast and secure delivery: With a focus on customer satisfaction, we ensure that your prescriptions arrive quickly and securely at your doorstep.
- Comprehensive NHS services: As an NHS-registered pharmacy, we provide access to a variety of NHS services, including prescription medication and healthcare plans.
- Private consultations: Schedule private consultations with our experienced and knowledgeable pharmacists to receive personalized advice and care.
Our History
As a fledgling online pharmacy, we're proud to have built a reputation for exceptional service, reliability, and customer satisfaction. Our experienced team of pharmacists and staff are dedicated to providing the highest level of care and support to our patients.
Our Mission
At Victory Internet Pharmacy, our mission is to deliver exceptional pharmacy services that exceed our customers' expectations. By combining cutting-edge technology with traditional values of care and compassion, we aim to provide a seamless and personalized experience for our patients.
Our Commitment
We are committed to providing our patients with:
- Convenience: Easy online ordering, fast and secure delivery, and accessible customer support.
- Quality: High-quality medications and healthcare plans, backed by expert advice and guidance.
- Care: Personalized attention and support, tailored to each patient's unique needs and circumstances.
Overall Customer Satisfaction
The reviews suggest that Victory Internet Service has a mixed bag of customer satisfaction. Some customers have had excellent experiences, while others have been unhappy due to issues with their prescription deliveries.
Positive Comments
Deliveries are often on time, and the pharmacy has a good reputation for being professional, knowledgeable, and friendly. The delivery drivers are also praised for being lovely and patient.
Negative Comments
However, some customers have had issues with their prescriptions not being delivered on time or at all. There have also been issues with communication, with some customers claiming that their queries have been ignored. In some cases, customers have had to waste time and money by having to collect their prescriptions themselves.
Improved Service
Despite some initial issues, it seems that Victory Internet Service has improved its service in recent times. Some customers have reported that their mistakes have been rectified quickly, and some have even gone back to using the pharmacy after initially stopping due to issues.