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Passionate about Technology, Committed to Repair
PC Ideals stands as a reliable partner for all your computer and mobile device repair needs. Based in Portsmouth, we offer a comprehensive range of services to resolve any technical hurdles and get your technology back in tip-top shape. With a team of experienced technicians and a deep understanding of hardware and software, we tackle both common and complex issues with meticulous care.
Comprehensive Repair Services
We offer a diverse array of services covering:
Hardware Repair
- DC Jack Repair (Charger Socket)
- Keyboard Replacement
- Laptop Screen Repair
- Liquid Spills Repair & Data Recovery
- Motherboard Repairs
Software & Security
- Virus & Spyware Removal
- Windows Re-Installation
- Data Backup & Recovery
Upgrade & Maintenance
- Laptop & PC Hardware Upgrades
- Mobile Device Repair & Upgrade
Expert Support
- Business IT Support & Home IT Support
- Remote Support & On-Site Services
A Transparent & Reliable Approach
At PC Ideals, communication and transparency are paramount. We provide:
- Detailed diagnostics: Precise assessments are provided within 24 hours, explaining the problem and repair cost before proceeding.
- Fixed-cost repairs: No hidden charges or expensive surprises.
- Detailed updates: Regular updates are provided throughout the repair process, ensuring you are always in the loop.
Customer Focused Service
We understand the importance of a swift and convenient repair process. Our commitment to you includes:
- Fast turnaround times: Most repairs are completed within 2-3 days.
- Fully insured collection & delivery: We meticulously handle your device across the UK.
- Dedicated customer support: Our friendly and knowledgeable staff are available to answer your questions and address your concerns.
Get started with PC Ideals today and experience technology repair done right!
Overall Experience
The reviews provided range from 1-star to 5-star ratings, with a mix of positive and negative experiences. Several reviewers have praised PC Ideals for their excellent service, helpful staff, and successful repairs, while others have reported poor experiences and unprofessional behavior.
Positive Reviews
Many reviewers have highlighted the professionalism, knowledge, and friendly service provided by the staff at PC Ideals. They have praised the store for fixing complex issues, providing excellent advice, and offering great value for money. Some reviewers have specifically mentioned the helpfulness of John and Conor.
Negative Reviews
However, some reviewers have reported poor experiences, including being charged for unnecessary repairs, poor communication, and unprofessional behavior. One reviewer was charged for a diagnosis fee but was not informed about the need for a new part. Another reviewer had their laptop screen cracked while it was being repaired, and was then quoted a high price to fix the damage.
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