Business Details
10 Years
experience
Emergency
services
Trusted IT Support for Hampshire Businesses
Birak IT is a managed IT services company based in Southampton, dedicated to supporting small businesses across Hampshire with proactive technology solutions. With over two decades of combined industry experience, our team specialises in deploying enterprise-grade technologies tailored to small business budgets. We offer comprehensive IT support for Microsoft and VMware environments, including Microsoft 365, Office 365, SharePoint, and server infrastructure. Our services extend to cybersecurity, data recovery, cloud solutions, and VoIP telephone systems, ensuring businesses remain secure and operational.Certified in Cyber Essentials and Cyber Essentials Plus since 2022, we prioritise data protection compliance with both UK-GDPR and pre-Brexit GDPR standards. Our flexible payment models accommodate varying IT demands, from ad-hoc support to fixed-price plans. We maintain transparency in all operations, providing free IT tools and utilities to enhance client capabilities. With rapid response times within a 12-mile radius of our West End office, we combine technical expertise with local accessibility to deliver reliable, cost-effective IT solutions.
Services
Managed IT Services
IT Support
Cybersecurity Solutions
Cloud Services
Data Recovery
VoIP Telephone Systems
Microsoft 365 Support
Server Management
Ransomware Protection
Network Infrastructure
Details
- Year established: 2016
Highlights and features
- 20 years of IT experience in Hampshire's business sector
- Certified Cyber Essentials Plus for advanced cybersecurity standards
- Free IT tools and utilities for business optimisation
- Proactive managed services with rapid on-site response times
- Flexible payment options tailored to varying IT demands
Associations and certifications
- Cyber Essentials
- Cyber Essentials Plus
What people say
Fast, friendly, tidy and efficient
Saved each staff member over 1 hour daily
Proactive support prevented frequent issues
Expertise in Microsoft and VMware systems
Transparent communication throughout service
Services
Managed IT Services
Our proactive managed IT services ensure continuous system monitoring and maintenance for Hampshire businesses. We handle cybersecurity, server management, and software updates to prevent disruptions. With 24/7 support for existing clients and rapid on-site response within 12 miles, we minimise downtime while maintaining compliance with UK-GDPR standards.
Cybersecurity Solutions
Certified Cyber Essentials Plus solutions protect businesses from ransomware and cyber threats. We implement advanced filtering systems, data encryption, and regular security audits. Our team provides staff training on phishing prevention and maintains compliance with evolving data protection regulations to safeguard sensitive business information.
Cloud Services
Microsoft 365 and VMware-based cloud solutions enable seamless collaboration and data accessibility. We offer customised cloud migration strategies, storage optimisation, and integration with existing IT infrastructure. Our services include OneDrive, SharePoint, and Teams implementation to enhance productivity for small businesses.
VoIP Telephone Systems
Modern VoIP solutions replace traditional phone systems with scalable, feature-rich communication tools. We provide setup, maintenance, and integration with CRM systems. Our hosted telephone services reduce costs while offering advanced functionality like call routing, voicemail-to-email, and remote working capabilities.
Data Recovery
Specialised recovery services retrieve lost data from failed hardware or ransomware attacks. We work with storage systems from Dell, HP, and Netapp to restore critical business information. Our engineers use certified methods to recover files, databases, and system backups with minimal disruption to operations.
People
Baldeep
Founder
Baldeep established Birak IT after completing his BSc in Computer Network Management. With over a decade of IT industry experience, he identified a gap in services for small businesses and created solutions to address their specific technology needs.
Questions
What is a Managed Service Provider?
A Managed Service Provider (MSP) like Birak IT proactively manages your IT infrastructure, handling cybersecurity, software updates, and technical support to prevent disruptions.
Do you offer cybersecurity certifications?
We hold Cyber Essentials and Cyber Essentials Plus certifications since 2022, demonstrating our commitment to maintaining robust security standards for client data protection.
Where are you based?
Our main office is in West End, Southampton (SO18 3PH), providing IT services across Hampshire including Eastleigh, Romsey, and Portsmouth.
How do you handle data protection?
We comply with UK-GDPR and pre-Brexit GDPR standards, maintaining ICO registration and implementing strict data security measures for all client information.
What payment options exist?
We offer flexible payment plans including fixed-price contracts and usage-based billing to accommodate varying IT support requirements for small businesses.
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