Your Partner in Communications and IT Solutions
Our Vision and Values
Sirius Telecom was founded in 2010 with a clear vision: to become a trusted partner, empowering businesses with innovative communication and IT solutions. We prioritize customer needs, offering solutions tailored to their unique workflows and aspirations. Our core values guide our actions:
- Customer-centricity: We prioritize understanding and exceeding our clients' needs.
- Innovation: We embrace technological advancements to deliver the most efficient and seamless solutions.
- Collaboration: We work closely with clients, fostering open communication and mutual success.
- Integrity: We uphold ethical values and transparency in all our interactions.
Our Services
We offer a comprehensive portfolio of services, including:
Business Phone Systems & Connectivity
- Supply, installation, and maintenance of advanced phone systems
- Superfast broadband connections tailored to business needs
- Remote working and collaboration solutions
IT Services
- Network assessments and troubleshooting
- Data management and security solutions
- IT infrastructure design and implementation
Calls & Lines
- Business phone system management and optimization
- Call recording and analytics
- Automated call distribution and routing
Business Mobiles
- Flexible mobile phone plans for individuals and teams
- Device management and security solutions
- Mobile device tracking and analytics
Social WiFi
- Enterprise-grade Wi-Fi solutions for secure and reliable connectivity
- Indoor and outdoor coverage options
- Flexible subscription plans
Energy & CCTV
- Competitive energy tariffs from leading providers
- Professional CCTV installation and maintenance
- Remote monitoring and security solutions
Our Commitment to Excellence
At Sirius Telecom, we are dedicated to delivering exceptional customer service. Our team of experts is highly skilled and responsive, ensuring that you receive personalized guidance and support every step of the way. We strive to:
- Respond promptly to your inquiries and requests
- Offer transparent and clear communication
- Deliver solutions that exceed your expectations
- Provide ongoing support and maintenance for your technology infrastructure
Positive Experiences
Excellent Customer Service and Support
Some reviewers have had positive experiences with Sirus, highlighting excellent customer service and support from specific team members, such as Jordon Cull, Liam, and Jordan. These reviewers appreciated the help and assistance they received in resolving issues and setting up their services.
Innovative and Reliable
One reviewer praised Sirus for being innovative and reliable, stating that they would recommend the service to others.
Installation and After-Sales Support
Another reviewer commended the excellent installation and after-sales support they received from Sirus, making it easy for them to get started with their new service.
Negative Experiences
Hidden Costs and Misleading Information
Several reviewers expressed dissatisfaction with Sirus, citing hidden costs, misleading information, and poor customer service. Some felt that they were missold the service, with unexpected charges and fees adding to their bills.
Technical Issues and Poor Communication
Reviewers also mentioned technical issues, such as frequent internet drops and poor connectivity, as well as difficulties in getting support and resolving issues. Some felt that they were patronized and not taken seriously by Sirus representatives.
Disappointment and Frustration
Overall, these reviewers expressed disappointment and frustration with their experiences with Sirus, feeling that the company did not meet their expectations or provide adequate support.
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