Get the best possible care, whenever and wherever you need it.
At Broomfield Park Medical Centre & University Health Centre, we are dedicated to providing comprehensive NHS primary care services to help you manage your health and well-being. Our team of healthcare professionals strives to deliver a first-class integrated healthcare service in a caring and well-managed environment.
Our Mission
Our mission is to provide high-quality, patient-centred care that meets the unique needs of each individual. We aim to create a welcoming and inclusive environment where patients feel valued, respected, and empowered to take control of their health.
Our Services
We offer a wide range of services, including:
- Appointments with GPs, nurses, and other healthcare professionals
- Repeat prescriptions and medication management
- Health information and advice
- Online consultations and e-consultations
- Health checks and screening services
- Vaccinations and immunisations
- Chronic disease management
- Mental health support and counselling
- Referrals to specialist services
Our Online Services
We understand the importance of convenience and flexibility in today's fast-paced world. That's why we offer a range of online services, including:
- Online consultations and e-consultations
- Repeat prescription ordering
- Appointment booking and cancellation
- Access to your health record
- Online triage and symptom checker
- Electronic communication with our healthcare team
Our online services are designed to save you time and make it easier to manage your health. You can access our online services through our website, or by downloading our mobile app.
Our Values
At Broomfield Park Medical Centre & University Health Centre, we value:
- Patient-centred care
- Respect and empathy
- Quality and excellence
- Teamwork and collaboration
- Innovation and improvement
- Transparency and accountability
Our Story
Our practice has a long history of providing high-quality care to the local community. We are committed to continuing this tradition of excellence and ensuring that our patients receive the best possible care.
Staff and Service
The reviews highlight the exceptional care provided by some staff members, particularly Nurse Darcy, who was praised for being professional and friendly. Doctors, such as Dr. Riddings and Dr. Jihora, were also commended for their timely and thorough treatment. Some reviewers, like Charlotte Simms, found the doctors to be friendly and efficient.
Reception Staff Criticism
However, a common complaint among reviewers was the poor attitude and behavior of the reception staff. Bob Gibb described them as "utterly miserable, " while Rosa Sr found them to be rude and patronizing. The prescriptions clerk, in particular, was criticized for being threatening and unhelpful.
Appointments and Wait Times
Some reviewers had issues with the appointment process, with Sachin experiencing a long wait time for an appointment. David Murphy had a negative experience with the surgery, citing rude staff and delays in diagnosing a serious condition.
Overall Experience
While some reviewers had a positive experience with the medical staff, others were let down by the reception staff and appointment process.
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