Find your peace, find your purpose
Introduction
Hobs Moat Medical Centre is a dedicated team of healthcare professionals committed to providing high-quality care and promoting health within the Solihull community. We understand the importance of accessible and personalized healthcare, and strive to deliver exceptional service through comprehensive medical solutions and innovative online tools.
1. Online Services
Our online services empower you to manage your healthcare needs conveniently and efficiently. You can:
- Book, check, or cancel appointments with your GP, nurse, or other healthcare professional
- Order repeat prescriptions
- Access self-care information and medical guidance
2. RapidHealth
This online platform allows you to connect with your GP for non-urgent medical and administrative concerns. Simply answer a few questions and receive timely advice or assistance from the comfort of your home.
3. AccuRx
For non-urgent medical or administrative requests, choose AccuRx for a seamless online experience. Submit requests such as prescription refills, referrals, or appointment changes effortlessly.
4. Engage
Engage with our healthcare team through online consultations and receive reliable medical advice 24/7. Get personalized guidance and support for various health concerns.
Our Commitment to Quality Care
At Hobs Moat Medical Centre, we prioritize your well-being and provide comprehensive healthcare services across various specialties. Our team of experienced professionals is dedicated to:
- Ensuring accurate diagnoses and timely treatment
- Offering personalized and patient-centered care
- Maintaining open communication and transparency
- Providing compassionate and empathetic support
Staff and Service
The majority of reviewers praised the staff at Hobs Moat Medical Centre, particularly Dr. Crichton and Dr. Malde, for their kind, caring, and compassionate nature. They were described as thorough, knowledgeable, and willing to go the extra mile to ensure patients received the best possible care.
Appointment System and Wait Times
Several reviewers expressed frustration with the appointment system, citing difficulties in booking appointments, long wait times, and instances of misdiagnosis. Some reviewers reported having to wait weeks for an appointment, while others experienced miscommunication and rudeness from reception staff.
Facilities and Ambiance
One reviewer criticized the surgery's facilities, describing the waiting area as uncomfortable and prison-like, with hard chairs and a lack of amenities. They felt that the atmosphere was not conducive to patients' well-being.
Prescription and Administrative Issues
A few reviewers reported issues with repeat prescriptions, citing errors and delays. One reviewer also experienced problems with a Subject Access Request, which was not fulfilled within the required timeframe.
Be the first to review Dr S Cowles.
Write a Review
