Your health is our priority. Get the care you need, when you need it.
Welcome to Northgate Health Centre, your trusted provider of NHS services located in the heart of Oxford. Our practice is dedicated to delivering high-quality healthcare to our diverse patient community. We are committed to ensuring that our patients have access to the best possible medical care and resources available. Our team of experienced and dedicated healthcare professionals work tirelessly to meet the needs of our patients and ensure their well-being.
At Northgate Health Centre, we utilise functional cookies that are enabled by default at all times. These cookies help save your preferences for cookie settings and ensure that our site works efficiently and delivers an optimal user experience. Additionally, we employ third-party cookies such as Google Analytics to collect anonymous information about our website's visitors, including the number of visitors and the most popular pages. This data helps us improve our website constantly.
NHS Services
We are proud to offer a range of NHS services tailored to meet the needs of our patients. Our services include the ability to contact your doctor online and receive help by the end of the next working day or sooner. Moreover, we offer the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. The app allows you to order repeat prescriptions, book appointments, view your medical records, and much more.
Our practice location, 15 Market Street, Oxford, OX1 3EF, is easily accessible and conveniently situated in the city centre. Our phone number is 01865 311 811, and we are open during the following hours:
- Monday: 8:00 AM - 6:30 PM
- Tuesday: 8:00 AM - 6:30 PM
- Wednesday: 8:00 AM - 6:30 PM
- Thursday: 8:00 AM - 6:30 PM
- Friday: 8:00 AM - 6:30 PM
Our practice also includes a team of highly skilled and knowledgeable doctors, salaried GPs, and other healthcare professionals. Each member of our team is committed to delivering exceptional patient care and ensuring that our patients' needs are met. To learn more about our team, please visit our website.
Patient Participation Group (PPG)
Engaging the involvement of our patients is an essential process for ensuring our services meet patients' needs best. That's why we invite any patient who would like to contribute to the practice to join our informal and friendly Patient Participation Group (PPG). Our PPG meets with representatives of the practice staff on two or three occasions a year to discuss the development of the practice facilities and services.
Participating in the PPG enables patients to have a voice in shaping the practice's services and ensuring that the care we provide is of the highest quality. We welcome any patient who is interested in participating to complete the sign-up form on our website. We have also set up an online patient representation group, allowing patients to provide feedback and opinions without needing to commit to group meetings.
Our PPG meetings are designed to be inclusive, welcoming, and engaging. We value the input and perspectives of all our patients and strive to create a safe and supportive environment for open and honest communication. We welcome patients from all walks of life and encourage diverse participation to ensure that our services are shaped and delivered to meet the needs of all our patients.
In conclusion, Northgate Health Centre is a trusted provider of NHS services in Oxford. We are committed to delivering exceptional patient care and ensuring that our services meet the needs of our patients. If you are interested in learning more about our practice or would like to join our PPG, please visit our website or contact us directly.
Summary of the Reviews for the Medical Practice
Patient Feedback
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Positive Feedback
- The staff, including receptionists, doctors, and paramedics, were described as incredibly committed and enthusiastic.
- The practice was praised for offering a variety of services, such as seeing a physio, travel consultations, and vaccinations, all on site.
- Doctors were noted for their interest in patients' medical history and for making an effort to understand their situations.
- The practice was commended for its excellent service, professionalism, and friendly staff.
Negative Feedback
- Receptionists were criticized for their rudeness and lack of willingness to help.
- A patient reported that the practice refused to arrange an appointment through email, causing them to be unable to see their GP for over a year.
- A patient had a poor experience on the phone with a receptionist who was not knowledgeable about emergency treatment for non-registered patients away on holiday.
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