Passionate about pets and driven by logistics expertise, Extrordinair stands as a leading provider of pet travel and freight forwarding solutions. Established over 30 years ago, we've been partnering with animal lovers, breeders, and pet owners across the globe to ensure the safe and comfortable transportation of beloved furry friends.
Dedicated to pet travel
Our passion for animals is evident in our comprehensive pet travel services. We understand the unique challenges associated with transporting pets, and our experienced team will go the extra mile to create a stress-free journey for both you and your furry companion.
Global freight forwarding expertise
As a respected member of the British International Freight Association (BIFA), International Air Transport Association (IATA), and International Pet and Animal Transportation Association (IPATA), we adhere to the highest industry standards. Our fully regulated status and SeMS/AEO accreditation guarantee transparency and security for your cargo.
Tailored solutions for every need
We offer a diverse range of services to meet your specific needs, including:
- Animal transport: Specialized transportation for pets of all kinds, from birds to large animals.
- General cargo: Efficient and reliable delivery of goods across the globe.
- Pharmaceuticals: Temperature-controlled transport of sensitive pharmaceuticals and biological materials.
- Projects & charters: Comprehensive solutions for oversized cargo, events, and time-sensitive deliveries.
An established partner you can trust
With over three decades of experience and a dedication to customer satisfaction, Extrordinair has become a trusted partner for businesses and individuals. Our flexible approach, combined with our extensive buying power and logistics expertise, allows us to offer competitive rates and tailored solutions to meet your unique needs.
Join us on the journey to seamless and stress-free pet travel!
Overall Experience
The majority of customers have had an overwhelmingly positive experience with Extrodinaire, with praise for their efficient and professional service, excellent customer care, and ability to handle import procedures seamlessly.
Staff and Customer Service
Many reviewers have singled out specific staff members, such as Jan Bains, Ellen, and Chloe, for their exceptional kindness, dedication, and responsiveness. The team has been commended for their welcoming and reassuring nature, making the pet relocation process as smooth as possible.
Efficiency and Timeliness
Several customers have mentioned the speed at which Extrodinaire handled the import procedures, with some pets being collected within hours of landing. The team's ability to keep customers informed throughout the process has also been praised.
Pet Care and Welfare
Reviewers have expressed gratitude for the care and attention given to their pets during the relocation process, with some mentioning extra efforts made to calm and play with their pets during transit.
Issues and Concerns
However, one reviewer experienced a two-hour delay due to poor communication between agencies, which caused frustration and concern for their pet's welfare.
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