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Business Details
Trusted Pet & Animal Transport Services in Edinburgh
Established over three decades ago, Extrordinair has become a leading name in pet and animal relocation, specialising in stress-free transport solutions for families, breeders, conservation programs, and businesses. Our Edinburgh-based team operates Scotland's only independent Border Inspection Post, ensuring full compliance with UK and EU regulations while providing expert care for animals during transit. As members of BIFA, IATA, and IPATA, and holding AEO certification from HMRC, we combine industry expertise with a commitment to animal welfare. Our in-house specialists handle all aspects of transport logistics, from documentation checks and kennel provision to vet arrangements and pet taxi services.

With a focus on reliability and transparency, we serve clients globally, managing movements of personal pets, commercial shipments, and endangered species with equal dedication. Our 30+ years of experience demonstrate our ability to navigate complex regulatory frameworks while maintaining the highest standards of care. We pride ourselves on offering tailored solutions that address individual client needs, supported by a team that understands the emotional and logistical challenges of animal transport. Our partnerships with trusted airlines and regulatory authorities enable us to deliver seamless journeys for animals while providing peace of mind to their owners.
Services
Pet transport Animal receiving centre Pet import Pet export Zoological transportation Documentation support
Highlights and features
  • We have over 30 years of experience in international pet and animal relocation
  • We operate Scotland's only independent Border Inspection Post for small animals
  • Our in-house specialists handle all documentation and compliance checks
  • We hold AEO certification from HMRC for customs compliance expertise
  • We are members of leading industry associations BIFA, IATA, and IPATA
Associations and certifications
  • BIFA
  • IATA
  • IPATA
  • Authorised Economic Operator (AEO)
  • APHA
  • DEFRA
What people say
Outstanding job Excellent service Happy, healthy pets Peace of mind Expert care
Services
Pet transport
We provide comprehensive pet transport solutions for international relocations, temporary moves, and permanent relocations. Our services include flight booking, IATA-approved kennels, vet arrangements, and door-to-door delivery. With expertise in UK import/export regulations, we ensure stress-free journeys for pets and peace of mind for owners.
Animal receiving centre
Our Edinburgh Airport facility serves as Scotland's only independent Border Inspection Post for small animals. We conduct expert veterinary checks, customs clearance, and documentation verification while providing secure, comfortable facilities to minimise animal stress during processing.
Pet import
We specialise in UK pet import procedures, handling all regulatory requirements including Annex I GB Health Certificates, customs declarations, and DEFRA compliance checks. Our team guides clients through quarantine regulations, VAT exemptions, and documentation requirements for smooth UK arrivals.
Pet export
We facilitate pet exports to destinations worldwide, managing country-specific regulations, CITES permits, and airline bookings. Our services include kennel provision, health certification, and customs paperwork, ensuring compliance with destination country requirements while prioritising animal welfare during transit.
Zoological transportation
We provide specialist transport for conservation programs, zoos, and research institutions. Our team handles endangered species, exotic birds, and rare animals with minimal handling to reduce stress, coordinating every stage from permits to climate-controlled transport solutions.
Questions
What animal transport services do you offer?
We provide pet relocation, border inspection services, import/export compliance, zoological transportation, and documentation support for both domestic and international movements.
How do I know if my pet needs Border Control Post checks?
Pets entering the UK require BCP checks if they're not travelling within five days of your journey, exceed five animals, or are rehomed from abroad.
What documentation is required for UK pet imports?
UK imports require an Annex I GB Health Certificate, rabies vaccination proof, and microchip identification. We assist with all documentation preparation and verification.
Do you handle commercial animal transport?
Yes, we specialise in commercial shipments for breeders, conservation programs, and zoological institutions, including customs clearance and regulatory compliance.
How do you ensure animal welfare during transport?
We use IATA-approved kennels, climate-controlled vehicles, and trained handlers while minimising handling time for sensitive species during transit.
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