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MSJ Jewellery Services Ltd is an independent jewellery design and repair workshop based in West Sussex. With over 20 years of experience working in the jewellery trade, we opened our own shop on the south coast in 2012. Our workshop is situated on the high street of a small busy seaside town, offering a wide range of jewellery to both local customers and those on holiday in the area.
We take pride in our friendly and efficient service, and we will try to help if you are looking for a particular piece of jewellery. With a workshop on the premises, we can also repair jewellery and make bespoke items for our customers. Trade repairs and commissions are also carried out in our workshop. We currently supply 15 jewellers along the south coast with a repair and design workshop service. This includes repairs, sizings, CAD design, special orders, and machine engraving.
Our Services
At MSJ Jewellery Services Ltd, we offer a wide range of services to cater to all your jewellery needs. Our in-house workshop allows us to provide fast and efficient repairs, including ring sizing, chain repairs, and pearl restringing. We also offer bespoke jewellery design services, where our skilled craftsmen can create unique and tailor-made pieces to your specifications.
In addition to our repair and design services, we also supply a wide range of new jewellery, including wedding bands, engagement rings, dress rings, necklaces, chains, bracelets, bangles, earrings, and gentlemen's jewellery. We also offer a selection of pre-owned jewellery and giftware, including christening gifts, picture frames, and other unique items.
Our Commitment to Quality
At MSJ Jewellery Services Ltd, we are committed to providing the highest level of quality and service to our customers. We take pride in our work and strive to ensure that every piece of jewellery that leaves our workshop is of the highest standard. We use only the finest materials and techniques to ensure that our jewellery is both beautiful and durable.
How to Get in Touch
If you would like to learn more about our services or would like to get in touch with us, please don't hesitate to contact us. You can reach us by phone on 01243 696726 or by email at sales@msjjewellery.com. Alternatively, you can visit us in person at our workshop on 138 High Street, Selsey, West Sussex, PO20 0QE.
Overall Experience
The reviews reveal a mixed bag of experiences, with some customers praising the exceptional service, while others had a dismal encounter.
Customer Service
The customer service received praise from some reviewers, with words like "friendly", "helpful", and "lovely" being used to describe their interactions. However, others had a contrasting experience, describing the staff as "rude", "unhelpful", and "not interested".
Repairs and Alterations
The speed and quality of repairs and alterations were a highlight for many reviewers, with some mentioning quick turnaround times and excellent workmanship. However, a few reviewers were dissatisfied with the work done on their jewellery, citing damages and poor quality.
Recommendations
Some reviewers would highly recommend the store, citing excellent service and quality work. Conversely, others would not recommend the store due to poor customer service and shoddy work.
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