Business Details
Emergency
services
Your Trusted Computer Services Partner in Stockport
Established in Stockport, our business provides comprehensive computer and network support services to SMEs and domestic clients across a 20-mile radius. With over two decades of experience in the IT industry, we have worked with major banks, international retailers, and national e-commerce companies, delivering tailored solutions for diverse technical challenges. Our team holds industry-recognised certifications including MCP, MCTS, MCITP, and CCNA, ensuring technical expertise across Windows, Linux, networking, and cybersecurity domains. We specialise in hardware repair, network design, cloud solutions, and security implementation, operating on a mobile basis to provide convenient, on-site assistance.Our commitment to continuous professional development ensures clients receive up-to-date advice and solutions. We maintain transparency in operations, offering clear pricing structures and prioritising client education to empower informed decision-making. Our service portfolio includes virus removal, system upgrades, bespoke software implementation, and infrastructure support, backed by a proven track record of resolving complex technical issues efficiently.
Services
Computer Repair
Network Setup
Virus Removal
Cloud Solutions
System Upgrades
Printer Support
Data Migration
Cybersecurity
Remote Support
Hardware Installation
Highlights and features
- We offer 20+ years' experience in corporate and SME IT environments
- Our team holds industry-recognised certifications including CCNA and MCITP
- We provide local, on-site support within a 20-mile Stockport radius
- We operate 24/7 with immediate response for critical technical issues
- We maintain transparency with clear pricing and no hidden fees
Associations and certifications
- MCP
- MCTS
- MCITP: Enterprise Administrator
- Cisco Certified Network Associate (CCNA)
What people say
Excellent technical knowledge
Prompt response times
Clear explanations
Reliable service
Competent troubleshooting
Services
Computer Repair
We diagnose and resolve hardware and software issues for desktops, laptops, and peripherals. Our engineers handle component replacements, system diagnostics, and performance optimisation. With certified expertise across major platforms, we restore functionality to business and personal computing devices efficiently.
Network Setup
We design and implement wired/wireless networks for homes and businesses. Services include router configuration, firewall installation, and secure network segmentation. Our solutions support broadband types including FTTC, 4G/5G, and leased lines, ensuring reliable connectivity for modern digital requirements.
Virus Removal
We eliminate viruses, spyware, and other malicious software from infected systems. Our process includes threat identification, complete removal, and security reinforcement. We provide post-cleanup education to prevent future infections, ensuring ongoing system protection through firewall configuration and safe browsing practices.
Cloud Solutions
We implement cloud-based systems for email, storage, and business applications. Expertise covers Microsoft 365, Azure, and hybrid cloud environments. Our solutions enable secure remote access, automated backups, and scalable infrastructure tailored to business growth requirements and operational workflows.
Data Migration
We securely transfer data between systems, storage devices, or formats. Services include file server migration, cloud data movement, and legacy system upgrades. Our processes maintain data integrity while minimising downtime, ensuring seamless transitions for business operations and personal computing environments.
People
Tim Otten
Owner & Lead Technician
Certified IT professional with 20+ years' experience supporting corporate networks and SMEs. Holds MCP, MCITP, and CCNA certifications. Specialises in network infrastructure, system security, and technical problem-solving for business and domestic clients.
Questions
What areas do you cover?
We operate within a 20-mile radius of Stockport, serving businesses and households across Cheshire and Greater Manchester.
Do you offer emergency support?
Yes, we provide 24/7 emergency services for critical technical issues requiring immediate attention.
What computer brands do you support?
We support all major brands including Dell, HP, Lenovo, Apple Mac, and custom-built systems.
Can you help with business network security?
Yes, we implement firewalls, intrusion detection systems, and secure network segmentation to protect business data.
Do you provide remote support options?
Yes, we offer secure remote assistance for software issues, configuration changes, and troubleshooting.
What qualifications do your engineers hold?
Our team holds industry certifications including MCP, MCITP Enterprise Administrator, and Cisco CCNA.
