Business Details
15 Years
experience
Your Trusted Bike Shop in York
Giant York has been a cornerstone of York's cycling community since 2011, building on the legacy of Bob Trotter Cycles, York's oldest bike shop. Owned and managed by Nicola and David Trotter, we combine decades of family expertise with modern cycling innovation. As the official home of Giant bikes in York, we offer a curated selection of road, mountain, electric, and kids' bikes alongside premium accessories from global brands. Our workshop provides expert servicing for all bike makes, including specialist support for Giant and Liv e-bikes, with over 20 years of technical experience.We actively foster local cycling culture through partnerships with clubs, community events, and our dedicated women's cycling hub, Liv York. Our commitment to customer support extends beyond sales, offering home bike setup, nationwide delivery, and participation in government Cycle to Work schemes.
Services
Bike Sales
Workshop Repairs
Home Setup
Click & Collect
Event Support
Details
- Year established: 2011
Highlights and features
- We've served York's cycling community since 2011 with family-owned expertise
- Our workshop offers specialist servicing for all bike brands including e-bikes
- We partner with Liv York to provide dedicated women's cycling solutions
- We service all makes and models with over 20 years workshop experience
- We offer convenient home bike setup within 5 miles of our York store
Services
Bike Sales
We offer the complete range of Giant bicycles including road, mountain, electric, and kids' models. Our expert staff help customers select the perfect bike for their needs, with online ordering and in-store availability. Every purchase includes professional assembly and safety checks.
Workshop Repairs
Our experienced mechanics service all bike brands with specialist expertise in Giant and Liv e-bikes. We provide puncture repairs, annual services, and complete overhauls using genuine parts. Appointments available for same-day repairs and specialist diagnostics.
Home Setup
We deliver and assemble new bikes at customer addresses within 5 miles of our York store. This premium service includes safety checks, final adjustments, and expert handover. Available for selected models with 1-hour delivery slots.
Click & Collect
Order bikes and accessories online for free in-store collection. Bikes are fully assembled and safety checked before collection. Gear orders under 50 incur a 5 delivery charge to store.
Event Support
We sponsor local cycling clubs and host events promoting York's cycling heritage. Our Liv York branch supports women's cycling through dedicated events and Breeze champion Nicola. We participated in Tour de France celebrations and local ride-outs.
People
Nicola Trotter
Co-Owner
Third-generation cycling specialist with over 20 years' experience in bike retail. Leads community engagement initiatives and women's cycling programs at Giant York.
David Trotter
Co-Owner
Manages technical operations and workshop services. Brings family cycling expertise to Giant York's customer support and repair services.
Questions
What bike brands do you sell?
We specialise in Giant bicycles but also carry select accessories and gear from leading cycling brands.
Do you service non-Giant bikes?
Yes, our workshop services all makes and models including competitor e-bikes.
Can you deliver bikes locally?
We offer home setup within 5 miles of our York store for assembled bike deliveries.
Do you accept Cycle to Work vouchers?
Yes, we participate in government Cycle to Work schemes - ask in store for details.
What service packages are available?
We offer four service levels from basic setup (£49) to full overhauls (£170) with specialist options.
