Your Health, Our Priority
At Crossley Street Surgery, we pride ourselves on providing exceptional healthcare services to our patients in a modern, purpose-built facility. With a team of dedicated doctors, staff, and a comprehensive Primary Health Care Team, we strive to deliver high-quality care to our patients. Our practice is fully computerised and paperlight accredited, ensuring that we stay at the forefront of modern General Practice.
Our Services
We offer a wide range of services to cater to the diverse needs of our patients. From routine healthcare services such as appointments, prescriptions, and health checks to specialized services like joint injections, physiotherapy, and disease management clinics, we have it all. We also provide private on-site facilities for physiotherapy and other services, making it convenient for our patients to access the care they need.
Our travel services ensure that our patients are prepared for their trips abroad, and our family planning services provide essential guidance and support for families. We understand the importance of timely access to healthcare, which is why we offer same-day appointments for urgent cases and a convenient online system for booking appointments and requesting repeat prescriptions.
Our Commitment to Patient Care
At Crossley Street Surgery, we are committed to providing patient-centred care that is both compassionate and effective. We believe in empowering our patients to take control of their health, which is why we provide a range of patient resources, including online services, patient information, and a patient participation group. Our dedicated team is always available to offer guidance and support, ensuring that our patients receive the best possible care.
Our Practice
Crossley Street Surgery is a six-partner, semi-rural practice located in the attractive market town of Wetherby. We serve almost 12,000 patients, and our modern facility is equipped with all the necessary facilities for contemporary General Practice. We operate under a Personal Medical Services contract with NHS Leeds Clinical Commissioning Group, ensuring that our patients receive the highest standards of care.
Reception
Several reviewers have commented on the receptionist staff, with some receiving positive praise for their efficiency and politeness. However, others have experienced rude and abrupt treatment from receptionists, which has led to a negative impression of the surgery.
Appointments
Many reviewers have commented on the appointment system, with some experiencing delays and difficulties in booking appointments. This has led to frustration and disappointment, particularly for those who have had to wait extended periods of time for an appointment.
Doctors and Nursing Staff
The doctors and nursing staff at Crossley Street Surgery have received generally positive reviews, with several reviewers praising their bedside manner, expertise, and attentiveness. However, a few reviewers have expressed disappointment and frustration with their experiences.
Online System
The new online system for booking appointments has also received mixed reviews, with some finding it efficient and user-friendly, while others have experienced difficulties and frustrations.
Overall Experience
While some reviewers have had positive experiences with Crossley Street Surgery, others have been left dissatisfied and disappointed. The treatment of receptionists and the difficulties with booking appointments have been particular points of contention.
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