Empowering you to take control of your health
At Ashton View Medical Centre, we are committed to providing the highest standard of care to our patients. Our established medical practice strives to deliver excellence in healthcare, ensuring that our patients receive the best possible service.
Our Services
We understand the importance of accessible healthcare, which is why we offer a range of services to make it easier for our patients to manage their health. Our online services allow patients to book appointments, order repeat prescriptions, and access their medical records from the comfort of their own homes. We also provide a range of clinics and services, including self-referral to midwifery services, and health information to empower our patients to take control of their health.
Online Services
Our online services are designed to make it easy for patients to access healthcare services at a time that suits them. Through our online platform, patients can book appointments, cancel appointments, and order repeat prescriptions. We also offer online consultations, allowing patients to consult with our healthcare professionals from the comfort of their own homes. Our aim is to provide convenient and accessible healthcare, making it easier for our patients to manage their health.
Our Practice
Ashton View Medical Centre is part of NHS Leeds Clinical Commissioning Group, and our premises are located just off Harehills Road, approximately 300 yards from St James' Hospital. Our modern and spacious premises have access for the disabled, ensuring that all patients can access our services. We serve patients living in the LS7, LS8, and LS9 postcode areas, and our dedicated team is committed to providing the highest standard of care to our patients.
Contact Us
We understand that sometimes our patients need to contact us urgently, which is why we offer a range of contact options. Patients can contact us online through our PATCHS system, or by phone. We also offer a range of online resources, including health information and self-care advice, to empower our patients to take control of their health.
Overall Poor Experience
The majority of reviewers have had a poor experience at this medical center, with 15 out of 16 reviewers giving a 1-star rating. The main concerns include unprofessional behavior, lack of care, and poor communication from the doctors and reception staff.
Unprofessional Behavior
Several reviewers mentioned that the doctor, Dr. Wong, was unprofessional, rude, and didn't care about their problems. He was accused of hanging up the phone during appointments, speaking over patients, and not listening to their concerns.
Poor Communication
There were several instances of poor communication between the doctor and reception staff, leading to confusion and frustration for patients. One reviewer mentioned that the doctor hurried them up to get more information from the receptionist, while another reviewer was told to wait outside in freezing conditions to wait for a prescription.
Lack of Care
Many reviewers felt that the doctor and reception staff lacked care and compassion. They reported being dismissed, belittled, and not taken seriously. One reviewer mentioned that the doctor didn't even check their blood pressure despite being told it was high.
Rude Reception Staff
Some reviewers mentioned that the reception staff were rude and obnoxious. However, one reviewer did mention that a Caribbean lady in the reception was pleasant to deal with.
Positive Comment
The only positive comment came from one reviewer who praised the beautifully shy Romanian lady who worked at the reception.
