Providing Quality Healthcare, Convenience, and Care
At Kirkstall Lane Medical Centre, we strive to provide comprehensive and accessible healthcare services to our patients. Our state-of-the-art facilities and dedicated team of healthcare professionals are committed to delivering high-quality care to the local community.
Our Services
We offer a wide range of services designed to meet the diverse needs of our patients. From routine check-ups to specialist consultations, we provide a holistic approach to healthcare. Our services include:
PATCHS Online Triaging
We understand that sometimes, all you need is a temporary solution to a minor illness or injury. Our online triaging system, PATCHS, enables you to quickly and easily access medical advice and guidance.
Klinik Online Consultations
With Klinik, you can submit any medical query, including an appointment request, and receive expert advice and support from our team. Whether it's a medical concern or simply a convenient way to manage your health, Klinik is here to help.
Engage Consultations
Our Engage consultations offer a convenient and confidential way to access medical advice and support. Whether you have a routine question or require more complex medical guidance, our team is here to help.
Online Services
We believe that healthcare should be accessible and convenient. That's why we offer a range of online services, including online booking, prescription requests, and test results. With our online services, you can manage your health and wellbeing from the comfort of your own home.
Out of Hours and Emergencies
In the event of an emergency, it's essential to know that help is just a call away. Our dedicated team is always available to provide medical assistance and guidance 24/7/365. NHS 111 is the perfect example of the level of care and support we aim to provide.
Accessibility
At Kirkstall Lane Medical Centre, we believe that healthcare should be accessible to all. Our facilities are designed to be inclusive and welcoming to patients of all abilities. From easy access to our building to our patient-friendly website, we strive to make healthcare accessible to everyone.
General Experience
The majority of reviewers have had positive experiences with the GP practice, with many praising the friendly and competent staff, including receptionists, nurses, and doctors.
Staff
The doctors and nurses have been consistently praised for their kindness, understanding, and competence. Particular mention has been made of Dr. Moore, Nurse Khan, and one unnamed receptionist who is always nice.
Booking Appointments
Some reviewers have had issues with booking appointments, with long wait times on the phone and frustration with the new e-consultation form. However, others have had no issues with getting same-day appointments and appreciate the efforts of the practice to triage and help those in most need.
Reception Staff
There have been some negative comments about the reception staff, with some reviewers finding them rude or unhelpful. However, others have defended the staff, pointing out that they are not medically trained and are doing their best in difficult circumstances.
Negative Experiences
Some reviewers have had negative experiences, including a serious health issue being left untreated for months due to locum doctors, and feeling unwanted or judged by the staff.
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