Building Excellence, One Project at a Time
Mamachari is a haven for all things cycling, servicing the needs of riders of all ages and abilities. Located in East London, we are a passionate team of cyclists dedicated to fostering a welcoming and accessible cycling community.
Our Expertise
Our experienced team offers comprehensive services across the entire spectrum of cycling, covering:
Sales
- Wide selection of brand-leading bikes and accessories
- Bespoke advice on choosing the perfect bike and gear
- Flexible finance options to fit your budget
Service & Repair
- Professional bike repairs and maintenance
- Specialized tuning and adjustments
- Comprehensive safety checks and tune-ups
- Specialized repairs for electric bikes
Community & Events
- Cycle to Work advice and support
- Regular workshops and events for riders of all levels
- Active participation in local cycling initiatives
Core Values
Mamachari operates on three core values:
- Accessibility: We believe cycling should be available to everyone, and offer competitive finance options to make your dream bike more affordable.
- Expertise: Our certified technicians are highly skilled and experienced in all aspects of cycling.
- Community: We foster a friendly and welcoming environment where cyclists can connect, learn, and share their passion for the sport.
Service and Staff
The majority of reviewers have had extremely positive experiences with the service and staff at Mamachari. The staff are described as "super helpful", "really helpful", "very friendly and accommodating", and "kind enough" often going above and beyond to assist with bike issues. They are praised for their expertise, taking the time to explain repairs and services clearly, and providing excellent customer care.
Fixing Bike Issues
Almost all reviewers have mentioned that Mamachari has successfully fixed various bike issues for them, including replacing parts, fixing brakes, and repairing tyres. Reviewers have praised the speed and efficiency of the service, often emphasizing that they were able to get back on their bikes quickly.
Staff Knowledge and Expertise
The reviewers have been impressed by the staff's knowledge and expertise in bike repair and maintenance. Many have mentioned that the staff took the time to explain the repairs and services clearly, demonstrating a genuine passion for cycling and a desire to help customers.
Availability and Convenience
Mamachari's convenient location and availability have also been highlighted as strengths, with many reviewers mentioning that they were able to drop in without an appointment and receive prompt assistance.
Exceptional Service
One reviewer had a negative experience, citing staff bullying and a lack of customer care. However, this exception serves only to emphasize the exceptional service provided by the majority of reviewers.
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