Caring for those who care for others
At Care Shop, we pride ourselves on being a pioneer in the healthcare industry, dedicated to providing exceptional customer service and innovative solutions to our partners. Our mission is to be a one-stop-shop for all healthcare needs, offering a vast range of products and services tailored to meet the unique requirements of care homes, hospitals, and healthcare facilities.
Our Story
We believe in building long-lasting relationships with our partners, and our team of experts is committed to understanding the specific needs of each business. By doing so, we can offer bespoke solutions that cater to their individual requirements, ensuring they receive the best possible service. Our team is constantly learning and growing, staying up-to-date with the latest advancements in the healthcare sector to provide the most effective solutions.
Our Services
Care Shop offers a comprehensive range of services designed to support healthcare providers in delivering exceptional patient care. From patient care products to medical equipment, furniture, and interior design, we have everything you need to create a comfortable and nurturing environment for your residents and staff. Our value-added services include:
- Complete interior design and fit-outs
- Decontamination and deep cleaning services
- Air purification and odour elimination solutions
- Equipment servicing and maintenance
Our Expertise
Our team of experts has extensive knowledge of the healthcare sector, and we constantly strive to enhance our expertise. We work closely with our partners to understand their unique needs and requirements, providing tailored solutions that meet their individual needs. With our support, care homes and healthcare facilities can focus on what matters most - delivering exceptional patient care.
Customer Service Issues
Several reviewers have expressed dissatisfaction with the customer service provided by the company. They have experienced delays in receiving orders, with one reviewer reporting that their order was placed on June 21st but still not received on July 6th, despite being promised delivery. Another reviewer mentions that many login accounts have been frozen, making it impossible to purchase anything, including PPE products.
Incorrect Orders and Pricing
Reviewers have also noticed issues with the accuracy of orders and pricing. One reviewer received a pillowcase instead of a pillow, which was packaged in a large box and cost 16.25. The reviewer had to pay an additional 2.50 to return the incorrect item, leaving them with a total cost of 14.81 for nothing.
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