Business Details
27 Years
experience
Emergency
services
Managed IT Support & Cybersecurity Experts
Established in 1999, Cheeky Munkey has built a reputation as a trusted managed IT support provider across Hertfordshire and the UK. Our team of 30 dedicated professionals delivers enterprise-level services tailored to meet the unique needs of businesses, combining technical expertise with a client-centric approach. Specialising in cybersecurity, cloud solutions, and 24/7 IT support, we prioritise business continuity through robust data backup and disaster recovery strategies. With over 25 years of experience, we offer comprehensive network security, penetration testing, and compliance services to protect against evolving cyber threats. Our tailored IT consultancy and digital transformation solutions help businesses optimise productivity while reducing downtime.As an outsourced IT department, we provide rapid issue resolution, proactive monitoring, and seamless integration of Microsoft 365, Azure, and Google Workspace environments. Our commitment to transparency ensures no hidden fees, with service level agreements offering clear response times for both standard and emergency technical support. Headquartered in St Albans, we serve clients across education, charities, and SME sectors, combining local expertise with nationwide coverage. By maintaining in-house service delivery, we guarantee consistent quality and accountability for every client interaction. Our approach focuses on understanding client needs first, delivering customised solutions that align technology with business objectives.
Services
IT Security Consultancy
Cloud Backup Solutions
Cybersecurity Training
Network Infrastructure
24/7 Helpdesk Support
Data Recovery Services
Microsoft 365 Integration
Penetration Testing
Digital Transformation
Server Management
Details
- Year established: 1999
Highlights and features
- 25+ years of experience providing managed IT support in Hertfordshire
- 24/7 IT support with guaranteed response time SLAs
- In-house team of 30 cybersecurity and cloud specialists
- Customised Microsoft 365 and Azure integration expertise
- Proactive monitoring to prevent IT issues before they disrupt business
What people say
Excellent service
Highly recommend
Technical expertise
Reliable support
Prompt responses
Services
IT Security Consultancy
Our IT security consultancy provides tailored protection strategies against cyber threats. With certified experts, we conduct comprehensive risk assessments and implement robust security frameworks. Services include firewall configuration, threat detection, and compliance management to safeguard business data and infrastructure.
Cloud Backup Solutions
Cloud backup solutions ensure business continuity through automated data replication. We implement secure, scalable storage systems with rapid recovery capabilities. Our service includes regular integrity checks and encryption protocols to maintain data availability during unexpected disruptions or cyber incidents.
24/7 Helpdesk Support
Round-the-clock helpdesk support delivers immediate technical resolution for critical issues. Our tiered response system guarantees assistance within specified SLAs, covering everything from basic troubleshooting to complex system failures. Available via phone and remote access for minimal business disruption.
Network Infrastructure
Comprehensive network infrastructure management optimises business connectivity and performance. We design, implement, and maintain secure wired/wireless networks with proactive monitoring. Services include capacity planning, hardware upgrades, and security protocol enforcement across multi-site operations.
Microsoft 365 Integration
Microsoft 365 integration streamlines business operations through unified productivity tools. Our specialists handle complete deployment, data migration, and user training. We ensure seamless collaboration features while maintaining compliance and implementing advanced email security measures for organisational protection.
Questions
What IT services do you specialise in?
We specialise in managed IT support, cybersecurity, cloud solutions, Microsoft 365 integration, and network infrastructure management tailored to business needs.
Do you offer 24/7 IT support?
Yes, our 24/7 helpdesk provides technical assistance with guaranteed SLA response times for critical business operations.
How do you handle cybersecurity threats?
We implement firewalls, encryption, regular security assessments, penetration testing, and staff training to protect against evolving cyber threats.
What response times can I expect?
Helpdesk response times range from 2-12 hours depending on priority level, with emergency technical support available within 1 hour during office hours.
Are your services available nationwide?
While based in Hertfordshire, we provide IT support services across the UK including London, Birmingham, Manchester, and Sheffield.
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