Transforming Lives Through Quality Care
A Trusted Tradition of Quality Carpets
Finese Carpets, established in 1987, has proudly served the Wolverhampton community for over three decades. Founded by Dave Cash and Trevor Porter, our family-run business has become synonymous with quality carpets and exceptional customer service.
Expert Selection and Quality Products
We proudly source a diverse selection of carpets and floor coverings from leading manufacturers like Georgian, Abingdon, and Furlongs. Our extensive range includes:
- Textured plush
- Saxony
- Cut & Loop
- Berber Loop Pile
Our commitment to quality extends beyond just the product itself. We offer:
- Manufacturer warranties on all carpets
- Unique 12-month rest retch guarantee for added peace of mind
- Prompt and efficient delivery and installation with our 24-hour fast track service
Eco-Conscious Choices
We actively embrace sustainable practices. Our partnership with Cloud 9 underlay significantly improves thermal insulation, reducing heat loss and maximizing energy efficiency in your home.
Beyond Carpets: A Complete Solution
Beyond our extensive carpet selection, we also offer:
- Professional carpet fitting and installation services
- Expertise in floor preparation and underlay selection
Our Values
At Finesse Carpets, our core values are:
- Customer focus: We prioritize your needs and preferences, offering personalized recommendations and exceptional service.
- Quality first: We source only the highest quality carpets and materials to ensure lasting beauty and durability.
- Value-driven: We offer competitive prices without compromising on quality.
- Sustainability: We are committed to environmental responsibility through our eco-friendly practices.
Experience the Finesse Difference
Contact us today and let us help you discover the perfect carpets and flooring solutions for your home. We look forward to exceeding your expectations and making your experience with Finesse Carpets truly exceptional.
Variability in Service and Product Quality
The reviews of Finesse Carpets cover a wide range of experiences, with both positive and negative comments. Some customers have been extremely satisfied with the service and quality of products, while others have had disappointing experiences.
Carpet Fitting and Service
Many customers have praised the fitting service, with fitters being described as on-time, efficient, and doing a good job. Some customers have also appreciated the wide range of carpet options available, with staff being helpful and knowledgeable.
Lino and Flooring Issues
However, some customers have experienced issues with the quality of products, particularly with the Lino flooring. One customer reported that the flooring had gone yellow and bumpy after a short period of use, while another customer was unhappy with the durability of the flooring, which had been scratched easily.
Claims of Misrepresented Products
One customer has publicly criticized the company for misrepresenting the Invictus LVT flooring, claiming that the product was not as durable as advertised. This customer reported that the flooring had been scratched easily and was not suitable for a commercial setting.
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