Attenborough Surgery is a distinguished provider of healthcare services, serving the communities of Watford and Bushey. With a rich history of excellence, we have been honoured with several accolades, including the RCGP Beds & Herts Team of the Year 2019, HVCCG Team award 2020, HVCCG Clinical Team Of the Year 2021, and Practice Team of the Year 2022. These prestigious awards are a testament to our unwavering commitment to delivering exceptional care to our patients.
Our Services: A Comprehensive Approach to Healthcare
At Attenborough Surgery, we pride ourselves on offering a wide range of services designed to meet the diverse needs of our patients. From routine appointments and repeat prescriptions to specialist clinics and online triage systems, we strive to provide convenient, accessible, and high-quality care.
*Appointments:* Our appointments system is designed with flexibility and convenience in mind. We offer same-day appointments, pre-bookable appointments, and extended hours on weekends for pre-booked appointments. We understand the importance of prompt medical attention, and we endeavour to see our patients as swiftly as possible.
*Repeat Prescriptions:* Managing repeat prescriptions is made easy with our online service. Simply log in to order your repeat prescriptions, and we'll handle the rest. This service not only saves you time but also reduces the risk of medication errors by ensuring accurate and timely prescription management.
*Attenborough in the Community:* We are deeply committed to the communities we serve. We actively participate in local initiatives and events, aiming to promote health and wellbeing. We believe that a strong community bond enhances the overall healthcare experience and leads to improved patient outcomes.
*Online Services:* In this digital age, we understand the importance of harnessing technology to improve healthcare accessibility. Our online services include RapidHealth, PATCHS, Accurx, Klinik, and Engage Consult. These platforms enable you to contact us online, submit queries and requests, and even register as a new patient.
*RapidHealth and PATCHS:* These triage systems streamline the process of accessing medical advice. By answering a series of questions, you can quickly receive the help you need. Whether it's self-care information, administrative support, or medical assistance, these platforms are designed to provide efficient and effective care.
*Accurx, Klinik, and Engage Consult:* These platforms provide additional avenues for contacting us online. You can submit non-urgent medical or administrative requests, request appointments, or even complete an online consultation. These services enhance communication and convenience, making healthcare more accessible for all.
Award-winning Care, Every Step of the Way
At Attenborough Surgery, we believe in the power of exceptional care. Our team of dedicated professionals work tirelessly to ensure that every patient receives the best possible care. From our award-winning staff to our innovative services, we are committed to improving healthcare outcomes for all.
Parking Issues and Unhelpful Staff
The surgery has been criticized for its parking issues, with one patient, Beth Howard, receiving a 100 fine for parking in a disabled spot due to her difficulty finding a space. She claims that the surgery's parking attendant was unhelpful and only interested in issuing fines, rather than assisting patients. This issue is particularly problematic for non-local patients who are referred to the surgery and may not be familiar with the area.
Positive Experiences
On the other hand, several patients have had positive experiences at the surgery. Rachel Reynolds has praised the surgery for providing "gold standard" healthcare to her elderly mother with dementia. Eden May highlights the exceptional care provided by Dr. Skandakumar, despite having previously had negative experiences at the practice. Jane Yates has been a patient for 25 years and has always been happy with the service, citing the practice's friendly and helpful staff. Rhys Doshi and Janki Lakha have also had exceptional experiences, praising the surgery's commitment to patient care, professionalism, and efficiency.
Organizational Issues
Despite the positive experiences, there are some organizational issues that have been raised. Eden May notes that she has never had a positive experience at the practice until today, implying that there are underlying issues that need to be addressed. Janki Lakha mentions that there are GPs with specialist interests, which can make access to support more challenging for some patients.
Be the first to review Attenborough Surgery.
Write a Review
