Let us put life to your dreams and imaginations in form of jewellery.
We are a family-run, independent jewellers located in the heart of Keynsham, Bristol. Our story began in 1959, and since then, we have been dedicated to providing an exceptional jewellery experience for our customers. At Smith of Keynsham, we take pride in offering a wide range of jewellery pieces, timepieces, and professional services, making us the go-to destination for all your jewellery needs.
Elegant Jewellery Collection
Our carefully curated jewellery collection is designed to captivate and inspire. From classic to contemporary, vintage to modern, we cater to a diverse range of tastes and preferences. You will find an exquisite array of rings, earrings, pendants, bracelets, and necklaces, crafted from the finest materials and gemstones. Whether you are looking for a special gift for a loved one or a timeless piece to treasure forever, our knowledgeable and friendly team is here to guide you in finding the perfect jewellery piece.
Exquisite Timepieces
Smith of Keynsham is home to an extensive range of timepieces from renowned brands. Our collection includes wristwatches, wall clocks, and pocket watches, designed to suit every style and budget. We are proud to offer a variety of both classic and modern designs, ensuring that you find the perfect timepiece to complement your personal taste.
Bespoke Commissions
At Smith of Keynsham, we understand that every individual has unique style and preferences. That's why we offer bespoke jewellery commissions, allowing you to bring your vision to life. Our talented team of experts will work closely with you to design and create a custom piece that reflects your individuality and personality. We also offer restoration and renovation services for your cherished jewellery, giving them a new lease of life and preserving the memories that come with them.
Reliable Repairs and Services
We are passionate about preserving the sentimental value of your jewellery. Our professional repair services include jewellery repairs, restoration, re-stringing pearls, remodelling and re-designing, and valuation for probate. Our experienced jewellers are equipped with the latest tools and techniques to ensure high-quality workmanship and attention to detail. We are committed to providing reliable and affordable services that cater to your needs.
Additional Services
Apart from our extensive jewellery collection, timepieces, and professional services, we also offer clock repairs and watch battery replacements. Our skilled team is experienced in handling various watch brands, ensuring that your timepiece is in safe hands. From new stylish watches to clock repairs and watch battery changes, you can trust Smith of Keynsham for all your jewellery and timepiece needs.
Visit Us Today
At Smith of Keynsham, we are proud to offer a personalised and memorable experience for our customers. We invite you to visit our store in Keynsham, Bristol, and explore our beautiful collections and services. Our experienced and knowledgeable team looks forward to assisting you with any enquiries you may have and helping you find the perfect piece of jewellery or timepiece.
Customer Service
The majority of customers have had negative experiences with the customer service at Smiths. Many have reported poor communication, unhelpful staff, and a lack of effort to rectify issues with repairs. Some customers have had to call multiple times to get updates on their repairs, only to be met with unhelpful responses or no response at all.
Repair Services
The repair services offered by Smiths have been a major letdown for many customers. Several customers have reported that their items were not repaired correctly, with some even being damaged further or altered beyond recognition. In some cases, customers have been charged additional fees to fix the mistakes made by Smiths.
Positive Experiences
On the other hand, some customers have had positive experiences with Smiths, praising the friendly and helpful staff, as well as the quality of the shop and its products. Some have reported quick and easy services, such as watch battery replacements, and have been impressed with the customer service they received.
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