AAR is a global aerospace and defense company with a rich history that spans over six decades. Since our inception in 1955, we have been committed to delivering world-class services to our customers in over 20 countries. We are proud to be a leading provider of supply chain innovations, end-to-end solutions for aviation aftermarket, and global expertise with emerging market reach. Our strategically located supply chain network and repair facilities enable us to provide personal attention to our customers worldwide.
At AAR, we prioritise our people and believe that they are the key to our success. We focus on recruitment, training, growth, engagement, and retention to create the Best Team in Aviation. With 60 sites worldwide and over 2,300 global customers, we operate around the globe, delivering world-class services and providing personal attention to our customers.
Our Products
We offer a wide range of products, including airframe parts, engine solutions, distribution mobility systems, and PAARTS SM Store products. Our airframe parts solutions are designed to meet the unique needs of our customers, and our engine solutions are tailored to provide the best possible performance. Our distribution mobility systems are unmatched in the industry, and our PAARTS SM Store offers a full range of products and services for our customers.
Our Services
Our services are unparalleled in the industry, and we offer a range of solutions designed to meet the unique needs of our customers. Our repair and engineering services are designed to keep our customers' aircraft in the air, and our airframe MRO and landing gear overhaul services are second to none. Our component services are tailored to meet the specific needs of our customers, and our wheels and brakes engineering services are unmatched in the industry.
At AAR, we also offer integrated solutions and flight-hour support. Our consumables and expendables services are designed to keep our customers' aircraft running smoothly, and our Airinmar Trax(SM) services provide the best possible repair cost oversight. Our sourcing, purchasing, and remarketing services are tailored to meet the specific needs of our customers, and our ASTRO government contract vehicles are unmatched in the industry.
Digital Innovation
At AAR, we are committed to digital innovation and investing in the latest technology to provide our customers with the best possible solutions. Our digital products are designed to meet the unique needs of our customers, and we offer a range of services, including downloads, annual reports, ESG reports, and AOG investor ops portal. Our PAARTS SM Store offers a full range of products and services for our customers, and our ARRIVE TM services are designed to provide the best possible solution for our customers' needs.
Environmental, Social, and Governance
At AAR, we are committed to environmental, social, and governance (ESG) principles. We believe that our success is tied to the success of our customers, employees, and the communities in which we operate. We strive to create a diverse, equitable, and inclusive workplace, and we are committed to supporting military veterans through our EAGLE Pathway Program.
Leadership
Our leadership team is committed to delivering the best possible solutions for our customers. Our experienced and dedicated team members are focused on providing the best possible solutions for our customers.
Careers
At AAR, we are committed to providing the best possible careers for our employees. We offer a range of job openings in the US, Amsterdam, Thailand, Trois Rivieres - Canada, the United Kingdom, and Windsor - Canada. We believe that our people are our greatest asset, and we are committed to providing the best possible workplace for our employees.
In conclusion, AAR is a global aerospace and defense company committed to delivering world-class services to our customers. We offer a range of products and services designed to meet the unique needs of our customers. Our commitment to digital innovation, environmental, social, and governance principles, and our leadership team sets us apart from our competitors. We are committed to providing the best possible careers for our employees and creating a
Overall Experience
The reviews for AAR are mixed, with some customers having a positive experience while others have had negative encounters.
Facilities and Services
Several reviewers praised the facilities and services provided by AAR, highlighting the professionalism of the staff, quick turnaround, and welcoming atmosphere. Some reviewers mentioned the cleanliness of the facilities, friendly counter service, and helpfulness of the staff. Others praised the availability of fuel, catering, and car rentals.
Customer Service
On the other hand, some reviewers had negative experiences with the customer service. One reviewer was unhappy with the staff's attitude and described them as "appallingly rude". Another reviewer was disappointed with the lack of assistance provided by the staff. Some reviewers also had issues with the communication and response time of the staff.
Maintenance and Repair
A few reviewers mentioned issues with maintenance and repair, with one reviewer stating that the company has "LOW INTELLECT" mechanics who blame others for their own shortcomings. Another reviewer complained about the lack of training provided by the company.
Conclusion
AAR has received a range of reviews from customers, with some having a positive experience and others having a negative one. While some reviewers praised the facilities, services, and staff, others had issues with the customer service, maintenance, and repair.
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