Business Details
22 Years
experience
Your Trusted IT Partner for Cybersecurity & Compliance
Established in 2004, Pronetic has built a reputation as a trusted IT support provider serving businesses across Portsmouth, Chichester, and surrounding areas. Our ISO 27001 certification demonstrates our commitment to information security management, while our Cyber Essentials and Cyber Essentials Plus accreditations validate our technical controls. With over two decades of experience, we specialise in delivering tailored IT solutions that combine proactive maintenance with compliance-focused strategies. Our team of certified engineers provides rapid response times, transparent communication, and vendor-neutral advice, ensuring clients receive appropriate technology solutions rather than unnecessary sales pitches.We maintain a 100% satisfaction guarantee through our Technology Success Program, which includes 24/7 monitoring and automated compliance readiness. Our client-centric approach has earned long-term partnerships with organisations ranging from SMEs to multi-site enterprises, as evidenced by testimonials highlighting our reliability, technical expertise, and exceptional customer service.
Services
IT Support
Cybersecurity
ISO Compliance
Network Monitoring
Cloud Services
Data Protection
Vendor Management
Technology Strategy
Office Relocation
Mobile Device Management
Details
- Year established: 2004
Highlights and features
- ISO 27001 certified with proven information security management systems
- Proactive 24/7 network monitoring prevents potential IT issues
- Tailored compliance packages for Cyber Essentials and ISO standards
- 100% satisfaction guarantee with transparent pricing structure
- Experienced engineers with vendor-neutral technical expertise
Associations and certifications
- ISO 27001
- Cyber Essentials
- Cyber Essentials Plus
What people say
Reliable and proactive
Technical expertise
No jargon
Rapid response
Long-term partnership
Services
IT Support
Our comprehensive IT support services ensure businesses maintain optimal system performance. We provide immediate assistance through our qualified engineers, proactive network monitoring, and rapid response times. Clients benefit from reduced downtime, predictable budgeting, and tailored solutions that align with their specific operational requirements and compliance needs.
Cybersecurity
We deliver robust cybersecurity solutions including Cyber Essentials and ISO 27001 compliance frameworks. Our services protect against cyber threats through continuous monitoring, vulnerability assessments, and implementation of technical controls. Businesses gain enhanced data protection, regulatory compliance, and peace of mind knowing their systems are safeguarded against evolving security risks.
Compliance Packages
Our compliance packages cover Cyber Essentials, Cyber Essentials Plus, and ISO 27001 standards. We help businesses achieve and maintain certification through comprehensive audits, documentation support, and ongoing compliance management. This ensures organisations meet regulatory requirements while demonstrating their commitment to information security best practices.
Proactive Care
Our proactive care service continuously monitors systems to identify and resolve potential issues before they cause disruption. This includes automated security updates, performance optimisation, and regular maintenance. Businesses benefit from increased system reliability, reduced downtime, and improved overall IT infrastructure efficiency through our preventative approach.
Technology Strategy
We provide strategic technology planning services that align IT infrastructure with business objectives. Our Technology Director service develops 18-month roadmaps, while the Technology Success Manager conducts comprehensive audits against 300+ industry standards. This ensures clients make informed technology investments that support long-term business growth.
People
Andy Wilkinson
Managing Director
With over 20 years in IT services, Andy leads Pronetic's strategic direction. He specialises in information security and compliance, ensuring clients receive expert guidance while maintaining a client-focused approach to technology solutions.
Kate
Operations Manager
Kate manages Pronetic's day-to-day operations and client relationships. Her focus on process implementation and ISO standards ensures consistent service delivery across all client engagements while maintaining operational efficiency.
David
IT Engineer
David provides technical support and client management as a Technology Success Manager. With expertise in network infrastructure and system diagnostics, he delivers practical solutions that align with client business objectives and compliance requirements.
Ewan
IT Project Engineer
Ewan specialises in technical problem-solving and network infrastructure. His expertise in complex system configurations ensures clients receive robust IT solutions that maintain security compliance while supporting business operations.
Chris
IT Engineer
Chris focuses on network diagnostics and connectivity solutions. His technical expertise ensures reliable system performance while maintaining compliance with information security standards through effective infrastructure management.
Questions
What IT services do you offer?
We provide comprehensive IT support including cybersecurity, compliance packages (Cyber Essentials, ISO 27001), network monitoring, cloud services, and technology strategy consulting tailored to business needs.
How do you help with cybersecurity compliance?
We offer Cyber Essentials, Cyber Essentials Plus, and ISO 27001 compliance packages with implementation support, audits, and ongoing compliance management to meet regulatory requirements.
What areas do you cover?
We serve businesses across Portsmouth, Chichester, Southampton, Brighton, and surrounding areas in Hampshire and West Sussex.
What support packages are available?
Our packages range from core IT support (Pronetic 90) to advanced compliance solutions (Pronetic 360), with tailored options for Cyber Essentials and ISO 27001 certification.
How quickly can you respond to IT issues?
Our support desk provides immediate assistance with qualified engineers during business hours, and 24/7 monitoring ensures proactive issue resolution.
What makes you different from other IT providers?
We combine ISO 27001 certification with proactive network management, transparent pricing, and vendor-neutral advice to deliver reliable, compliance-focused IT solutions.
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