Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
Cyan Solutions has been redefining IT support since 2004, helping businesses, charities, and non-profits across the UK leverage technology effectively. Our mission is to make IT impactful and essential by providing reliable, secure, and future-ready solutions tailored to each client's unique needs. With over 200 businesses trusting our expertise, we combine proactive management, cutting-edge technology, and a commitment to ethical practices to ensure seamless operations. Our team of certified professionals specialises in managed IT support, cybersecurity, cloud services, and communications, ensuring clients can focus on their core objectives without technical disruptions.We pride ourselves on transparency, sustainability, and continuous improvement, evidenced by our Cyber Essentials Plus accreditation and B Corp aspirations. By prioritising client education and long-term partnerships, we transform IT challenges into opportunities for growth and innovation.
Services
IT Support
Cyber Security
Cloud Services
Communications
Project Management
Microsoft 365 Management
Azure Cloud
Voice Systems
IT Consultancy
Disaster Recovery
Details
- Year established: 2004
Highlights and features
- 200+ businesses trust us for reliable IT support
- Proactive threat detection and 24/7 emergency services
- Certified experts in cybersecurity and cloud technologies
- Tailored solutions for SMEs and non-profits
- 28-day seamless onboarding with satisfaction guarantee
Associations and certifications
- Cyber Essentials Plus
What people say
Peace of mind
Friendly and knowledgeable
Security experts
Compliant with Cyber Essentials Plus
Understand risks
Services
IT Support
Our fully managed IT support ensures seamless reliability with proactive monitoring, device management, and strategic roadmaps. Clients benefit from 24/7 helpdesk assistance, security updates, and customised solutions that align technology with business objectives. With rapid response times and a focus on minimising downtime, we enable organisations to operate efficiently while we handle technical complexities.
Cyber Security
Advanced cyber security solutions protect against evolving threats through AI-powered detection, email filtering, and infrastructure monitoring. We implement layered defences, compliance frameworks like Cyber Essentials Plus, and staff training to mitigate risks. Our proactive approach ensures data integrity and business continuity, giving clients confidence in their digital resilience.
Cloud Services
Fully managed Microsoft 365 and Azure cloud services provide scalable, secure collaboration tools. We handle migrations, licensing optimisation, and ongoing support to ensure seamless remote access. With robust backup solutions and compliance measures, businesses gain flexibility without compromising data protection or operational efficiency.
Communications
Integrated communications solutions include cloud-based phone systems, Microsoft Teams management, and secure connectivity. Our services enable seamless collaboration across devices and locations, supported by industry-leading security and partnerships with UK providers like BT and Virgin for reliable network infrastructure.
Project Management
Expert project management delivers technology transformations aligned with business goals. Using PRINCE2 methodologies, we oversee cloud migrations, infrastructure upgrades, and security implementations. Our strategic planning ensures timely delivery, risk mitigation, and scalable solutions that support long-term organisational growth.
People
Simon Bond
Managing Director
Founded Cyan Solutions in 2004, Simon leads with a vision to make IT impactful. With decades of industry experience, he drives strategic growth while maintaining a client-centric approach that prioritises innovation and ethical practices.
Kelly Morgan
Junior Security Analyst
Kelly specialises in cyber threat analysis, contributing to Cyan's advanced security solutions. Her expertise in emerging risks and commitment to continuous learning strengthen client defences against evolving digital threats.
Glyn Cheesman
Head of Finance
With over 15 years in financial leadership, Glyn ensures Cyan's fiscal strategies align with client value delivery. He oversees budget optimisation and transparent financial practices that support sustainable business growth.
Andy Newcombe
Customer Success Manager
Andy bridges client needs with technical solutions, ensuring Cyan's services deliver measurable business impact. His focus on relationship-building and problem-solving enhances client satisfaction and long-term partnerships.
Darryl Brown
Customer Success Manager
Darryl combines technical expertise with client advocacy to optimise service delivery. His proactive approach to resolving IT challenges ensures clients achieve maximum value from Cyan's managed solutions.
Questions
What happens during the initial discovery call?
We discuss your IT needs, business goals, and current challenges in an engaging, jargon-free conversation to tailor our solutions effectively.
How long does onboarding take?
We guarantee full onboarding within 28 days, including technical audits and system integration, backed by a 180-day satisfaction promise.
Do you support remote workers?
Yes, our security, cloud, and communications services follow teams anywhere, ensuring seamless access and protection for remote and hybrid workplaces.
Are you certified in industry standards?
We hold Cyber Essentials Plus accreditation and align with ISO 27001/9001 frameworks, ensuring rigorous security and service management practices.
What service areas do you cover?
We support SMEs, charities, and non-profits across the UK, with infrastructure optimised for organisations employing 20-200 staff.
How do you handle data breaches?
Our AI systems isolate threats immediately. We then assess damage, restore operations, and provide detailed incident reports to prevent future occurrences.
