Business Details
35 Years
experience
Emergency
services
Residential Care Homes in Surrey | Mayfield House
Mayfield House has been providing compassionate residential care in Surrey since 1991. Our two homes, Kathryn's House in Guildford and Mayfield House in Walton-on-Thames, offer personalized care plans tailored to individual needs, supported by experienced staff trained in dementia, end-of-life, and respite care. Registered with the Care Quality Commission (CQC), we maintain high standards through regular training and achieved Investors in People Gold accreditation in 2021.Our facilities combine homely comfort with modern amenities, including ensuite rooms, landscaped gardens, and locally sourced meals. We prioritise independence, dignity, and social connection, offering 24/7 support while fostering strong relationships between residents, families, and staff. Both homes are strategically located near transport links and local amenities, ensuring accessibility and convenience for visitors.
Services
Residential Care
End of Life Care
Dementia Care
Respite Care
Dining and Nutrition
Details
- Year established: 1991
Highlights and features
- We offer 24/7 personalized care with staff trained in dementia and end-of-life support.
- Our homes are CQC-registered and Investors in People Gold accredited.
- We provide tailored care plans respecting residents' independence and preferences.
- Both locations feature modern amenities and nutritious, locally sourced meals.
- Our low staff turnover ensures consistent, familiar care for residents.
Associations and certifications
- Care Quality Commission
- Investors in People
What people say
Excellent staff
24/7 support
Welcoming atmosphere
Nutritious meals
Personalized care
Services
Residential Care
Our residential care provides round-the-clock support for elderly residents requiring assistance with daily living. Services include personal care, medication management, and social activities tailored to individual needs. Residents benefit from a safe, homely environment designed to promote independence while ensuring professional medical support is always available.
Dementia Care
Specialised dementia care focuses on creating a secure, stimulating environment for residents with cognitive impairments. Our trained staff use person-centred approaches to manage symptoms while maintaining dignity. Services include structured routines, sensory activities, and family involvement to support emotional well-being and quality of life.
End of Life Care
End-of-life care prioritises comfort, dignity, and emotional support for residents and families during terminal illness. Our multidisciplinary team provides pain management, spiritual guidance, and bereavement support. Care plans adapt to changing needs while respecting residents' wishes and cultural preferences.
Respite Care
Respite care offers temporary support for individuals needing short-term accommodation due to caregiver relief or recovery. Services include tailored activities, medical supervision, and social engagement in a welcoming environment. Stays can be arranged flexibly to suit individual circumstances and care requirements.
Dining and Nutrition
Our dining service provides three-course meals daily using locally sourced ingredients, with options for special dietary needs. Residents choose between communal dining or in-room service, while themed meals and snacks throughout the day enhance nutritional intake and social interaction opportunities.
People
Adam Fowler
Registered Manager
Adam Fowler leads care services with 16 years' experience, including 5 years at Kathryn's House. He holds a Level 5 Diploma in Leadership & Management in Adult Social Care and prioritises resident well-being through staff development and quality assurance.
Gita
Operations Manager
Gita, with 13 years' experience in Surrey care sectors, joined in 2017. Her QCF Level 7 qualification in Strategic Management ensures operational excellence across both homes, focusing on staff training and maintaining high care standards.
Questions
What care services do you offer?
We provide residential, dementia, respite, and end-of-life care with tailored support plans for each resident's specific needs.
Are meals included in care fees?
Yes, three nutritious meals daily using local ingredients are included, with dietary requirements accommodated upon request.
How do you involve families in care?
Families receive regular updates, can visit anytime (excluding mealtimes), and participate in care planning discussions to ensure resident preferences are respected.
Are your homes CQC-registered?
Yes, both homes are registered with the Care Quality Commission and maintain compliance through regular inspections and staff training.
Can residents bring personal belongings?
Residents are encouraged to personalise their rooms with furniture and decorations to create a familiar, comfortable living space.
What activities are available?
We offer daily social activities, gardening opportunities, and regular outings to local attractions, tailored to residents' interests and abilities.
