Delivering Quality Solutions with Customer Service Excellence
RESQ is a reputable provider of ICT and telecoms services based in Crosshands, Carmarthenshire. We extend our services to business' and home users across the surrounding counties of Pembrokeshire, Swansea, and Ceredigion. Our mission is to deliver top-notch services and solutions that cater to the unique requirements of our clients, ensuring their growth and success in this digital age.
Our Services
At RESQ, we pride ourselves on offering a comprehensive range of ICT services, including:
Server Installation
We provide network server installations that are capable, scalable, and reliable, tailored to your exact business needs. We understand that the smooth operation of your business depends on the performance of your IT infrastructure, and we strive to install servers that not only meet today's demands but are prepared for future growth.
Service Level Support
Our remote IT support for businesses ensures that your systems are always in check, and issues are resolved promptly. We offer flexible support packages that suit your needs and budget, without compromising on quality and service delivery.
Telecoms
From hosted telephone systems to call centre platforms, we provide cutting-edge communication solutions that enhance productivity and professionalism. Furthermore, our 4G broadband services offer high-speed and reliable internet to rural areas that struggle with traditional broadband connections.
Cloud Services
With our cloud technology, you can enjoy on-demand compute power that grows with your business. Our cloud solutions are customizable, scalable, and cost-effective, saving you the cost and hassle of maintaining physical IT infrastructure.
Data Destruction
We offer an assured 100% destruction of confidential files on old drives, providing you with peace of mind knowing that your sensitive data is safe and secure.
Disaster Recovery
In the unfortunate event of a system failure or data loss, we provide expert help and support, ensuring minimal downtime and preserving the integrity of your business operations.
IT Equipment
At RESQ, we stock an extensive range of IT hardware suitable for your business needs. Whether you are looking for custom-built PCs or high-spec gaming laptops, our experienced team will help you make an informed decision tailored to your specific requirements.
Panda Business Security
We offer centralised and advanced protection for all of your Windows, Mac, and Linux workstations, including laptops and servers, in addition to leading virtualisation systems and Android devices. Our Panda Antivirus solution is designed to keep your business secure, providing the best tech and service in the industry.
PC & Laptop Repair
Our repair service caters to all makes and models of devices, offering expert repair solutions that are both speedy and professional. With us, you can enjoy the convenience of a reliable and skilled repair service without the high costs associated with manufacturers or expensive alternatives.
Home User Services
RESQ offers its expertise to home users too. We offer a wide range of services from Home Superfast Broadband, Rural Superfast Broadband, PC & Laptop Repair, PC & Laptop Sales, and Panda Home Security, ensuring that our home users are also catered for and have access to the best tech and support tailored to their needs.
Conclusion
RESQ is the trusted partner for all your ICT and telecoms needs. Our commitment to excellence and customer satisfaction gives us the edge in delivering top-notch services to businesses and home users alike. Whether you are seeking server installation, Service Level Support, Telecoms, Cloud Services, Data Destruction, Disaster Recovery, IT Equipment, or Panda Business Security solutions, RESQ has you covered.

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