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Tech-Wales is a leading provider of managed IT services, cloud computing, and business applications to small and medium-sized businesses across Wales and the UK. Our mission is to transform businesses and reduce IT costs while providing exceptional customer service. With a team of experienced and friendly engineers, we offer a comprehensive range of IT solutions designed to help your business succeed.
Managed IT Services
At Tech-Wales, we provide managed IT services that are tailored to the specific needs of your business. Our services include remote support, business IT support, cyber security and online protection, hardware and PCs, backup solutions, data recovery, email signature management, remote monitoring and management (RMM), SharePoint services, and cybersecurity consultancy. We are committed to providing the highest level of service and support, ensuring that your business IT systems are running smoothly and efficiently.
Cloud Computing
We are experts in cloud computing, offering a wide range of cloud services that are designed to empower your employees and reduce your IT costs. Our cloud computing services include Microsoft 365 migration, Microsoft Azure, Microsoft Power Platform, and Microsoft 365 Power Apps development. We can help you move to the cloud and provide training and consultancy services to ensure that you get the most out of your investment in the cloud.
Business Telecoms
At Tech-Wales, we provide a complete telecommunications system, including business phones, business broadband, and MS Teams Direct Routing. Our business telecoms services are designed to provide fast fibre broadband combined with reliable phone systems at an affordable price. We offer a range of business telecoms solutions, including VoIP business phones, 3CX phone systems, Yealink VoIP handsets, business broadband, leased line broadband, and Microsoft Teams Direct Routing.
Microsoft Partnership
As a Microsoft Partner, we are experts in Microsoft 365 migration, Microsoft Power Platform, and Microsoft Azure. We can help you move to Microsoft 365 and provide consultancy and training services to ensure that you get the most out of your investment in the cloud. Our team of experts has extensive experience in migrating businesses to Microsoft 365, and we can help you make the transition smoothly and pain-free.
Customer Service
At Tech-Wales, we pride ourselves on delivering great customer service. We are committed to providing the highest level of service and support, ensuring that your business IT systems are running smoothly and efficiently. Our team of experienced and friendly engineers is always available to answer any questions or concerns you may have, and we are dedicated to providing the best possible experience for our customers.
Availability
Our services are available throughout the UK, Wales, and in South Wales, including Swansea, Cardiff, Newport, Bridgend, Neath, Port Talbot, Llanelli, and Carmarthen. We also offer our business IT support services, business IT consultancy, and telecoms services in England, in places like Bristol and Birmingham. With BT's planned PSTN switch off in 2025, we can install fibre broadband for your business to prepare for the switch-off.
Tech-Wales is a trusted provider of managed IT services, cloud computing, and business applications. With a team of experienced and friendly engineers, we are committed to providing the highest level of service and support, ensuring that your business IT systems are running smoothly and efficiently. Contact us today to learn more about how we can transform your business and reduce IT costs.
General Overview
The reviews for TechWales are overwhelmingly positive, with all reviewers giving a 5-star rating. The reviews highlight the company's excellent customer service, knowledgeable and helpful staff, and ability to resolve IT issues efficiently and effectively.
Key Strengths
- Excellent Customer Service: Reviewers praised the company's friendly, courteous, and professional customer service.
- Knowledgeable Staff: The staff at TechWales were commended for their technical expertise and ability to resolve complex IT issues.
- Efficient Problem-Solving: Reviewers noted that the company's staff were able to resolve IT issues quickly and efficiently, minimizing downtime and disruption to their businesses.
- Personalized Approach: Despite being a busy company, TechWales was able to maintain a personalized approach, with reviewers feeling valued and supported.
Positive Comments about Specific Staff Members
- Mike: Mike was mentioned several times as being particularly helpful and knowledgeable.
- Adrian: Adrian was praised for his availability, understanding of complex requirements, and ability to develop tailored solutions.
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