At Airport Express Worthing, we pride ourselves on being the premier local taxi company providing a hassle-free airport transfer and taxi service for both pleasure and business travellers. With a commitment to providing a prompt, punctual, and professional service, we ensure that you arrive at your destination feeling relaxed and hassle-free.
Our Services
Our experienced drivers and modern fleet of vehicles, including Mercedes Benz, minibuses, and wheelchair accessible vehicles, cater to all your transportation needs. Whether you're heading to the airport, a train station, or a port, we've got you covered. We provide transfers to and from all major airports in the UK, including Gatwick, Heathrow, Stanstead, London City, and Southampton. Our competitive prices and reliable service make us the preferred choice for customers in Worthing, Shoreham, Steyning, Lancing, Littlehampton, Brighton, Hove, and Storrington.
Our Fleet and Services
Our fleet of vehicles includes luxury Mercedes Benz cars, minibuses, and wheelchair accessible vehicles, ensuring that we can cater to all your transportation needs. Whether you're travelling solo or in a group, we have the perfect vehicle to suit your needs. Our services include:
- Airport transfers to and from all major UK airports
- Train station and port transfers
- Long-distance journeys to any destination in the UK
- Wheelchair accessible vehicles available
Why Choose Us
At Airport Express Worthing, we pride ourselves on our excellent service, which is reflected in our high customer satisfaction ratings. Our experienced drivers are DBS checked, and our vehicles are fully insured, ensuring your safety and peace of mind. We track your flight 24/7, providing a prompt pick-up service, and our ring-back service lets you know when your cab has arrived. All major credit cards are accepted, making it easy to book and pay for your journey.
Our Commitment
At Airport Express Worthing, we are committed to providing a professional, reliable, and courteous service to our customers. Our modern fleet, experienced drivers, and state-of-the-art booking system ensure that your journey with us is relaxed, stress-free, and enjoyable. Whether you're heading to the airport, a train station, or any other destination, we're here to take care of your transportation needs.
Reliability Issues
Several reviewers had issues with the company's reliability. Some customers reported that their booked taxis did not show up, and when they called to inquire, they were given excuses or told that they didn't have the booking in their system. This left some customers stranded at the airport with no way of getting home.
Poor Communication
Some customers experienced poor communication from the company. They were given conflicting information or were left uninformed about their bookings. In one instance, a customer was told that they must have booked through a different line, despite having confirmation emails.
Luxury Cars and Friendly Drivers
On the other hand, some reviewers had positive experiences with Airport Express. They praised the company's luxury cars and friendly drivers, who were always on time and polite.
Booking and Confirmation Issues
Some customers reported issues with booking confirmations. One customer had a written email confirmation, but the company claimed they didn't have the booking in their system. Another customer was told that someone had made an error with their pickup time.
Timeliness and Efficiency
Some reviewers praised the company's timeliness and efficiency. Drivers arrived on time or even earlier than scheduled, and the vehicles were clean and comfortable.
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