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A Tradition of Quality Service and Customer Care
Woodford's Garage, rooted in Burnham-on-Crouch since 1924, has established itself as a pillar of the local community, offering an extensive range of automotive services and products. We take pride in our commitment to exceptional customer care and unparalleled expertise.
Fueling Your Needs
At Woodford's, we understand the importance of reliable fuel and convenient services. Our competitively priced fuel is paired with a spacious Spar shop, stocked with essential groceries and non-food items, making us a one-stop shop for all your fueling needs. Additionally, our forecourt features a modern car valeting service with a deluxe jet wash and other amenities.
Comprehensive Vehicle Services
Beyond fuel, we offer a comprehensive range of automotive services to keep your vehicle in peak condition. Our skilled technicians are experienced in all aspects of car and van maintenance, repairs, and MOT testing. We cater to all makes and models, offering:
- Car and Van Hire: Choose from a variety of cars and vans to suit your needs, whether for a weekend getaway or a moving project.
- Servicing and Repairs: From routine oil changes to complex engine repairs, we have the expertise to handle it all.
- Air Conditioning Re-Gas: Keep your cool during hot summers with our efficient air conditioning re-gas service.
- MOT Testing: Receive a reliable and affordable MOT test for classes 1-7, with no pass, no fee guarantee.
Years of Experience and Customer Trust
Throughout our 98-year history, Woodford's Garage has remained a family-run business, consistently serving the needs of customers in Burnham-on-Crouch and beyond. We take pride in building deep-rooted relationships with our clients through personalized service, transparency, and comprehensive communication.
Our Values
- Customer Focus: Your satisfaction is our top priority.
- Experience and Expertise: Decades of experience in all aspects of automotive care.
- Integrity and Transparency: Clear communication and fair pricing are central to our operations.
- Sustainability: We prioritize eco-friendly practices in our operations.
Overall Experience
The majority of customers have reported a positive experience with Woodfords Garage, praising the friendly and efficient service, honesty, and professionalism of the staff.
Service Quality
Customers have reported that the garage provides high-quality services, including repairs, maintenance, and MOTs, with some customers specifically mentioning that they were kept informed throughout the process and received great feedback from the workshop.
Customer Service
The customer service at Woodfords Garage has been praised for being helpful, patient, and friendly, with customers feeling valued and appreciated.
Vehicle Hire
The van hire service offered by Woodfords Garage has also received positive reviews, with customers praising the reliability of the vans and the helpfulness of the staff, particularly Katy and Jody.
COVID Safety
One customer has mentioned that the garage has implemented COVID-safe measures, making them feel safe and comfortable during their visit.
Negative Experiences
One customer reported a negative experience, mentioning that they had to wait around and ask what was happening with their vehicle.
Price
One customer mentioned that the garage is not the cheapest option, but they felt that the quality of service and attention to detail made it worth the extra cost.
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