Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner for Creative Businesses
Rubicon IT was founded in 2003 with a mission to revolutionise the relationship between creative businesses and technology. Specialising in tailored IT support for the creative sector, we serve over 40 established clients across industries including film, architecture, fashion, and digital marketing. Our team combines deep technical expertise with a creative mindset to deliver secure, scalable solutions that align with evolving business needs. With a focus on proactive management and strategic partnerships, we ensure IT becomes an enabler rather than an obstacle. Our services span cybersecurity, cloud solutions, device management, and industry compliance, supported by 24/7 monitoring and responsive support.Backed by decades of combined experience, we prioritise human-centric service over automated processes. Our proven four-stage approach (Discover, Optimise, Nurture, Evolve) ensures technology investments deliver measurable business outcomes. Headquartered in Basingstoke, we serve clients across London, Hampshire, Berkshire, Surrey, and Wiltshire. Our commitment to excellence has earned trust from creative businesses seeking reliable, future-focused IT solutions.
Services
IT Support & Consulting
Cyber Security
Apple Mac Support
Modern Work Solutions
Egnyte File Sharing
JumpCloud Directory
Device Management
Industry Compliance
Cloud Services
Disaster Recovery
Details
- Year established: 2003
Highlights and features
- Proudly serving creative sectors since 2003
- Tailored IT solutions for Mac & PC environments
- 24/7 cybersecurity monitoring & support
- Proven track record with 40+ creative businesses
- Expertise in industry compliance (TPN, GDPR)
Services
IT Support & Consulting
Our managed IT services provide comprehensive support for creative businesses. We offer remote and onsite assistance, device management, and strategic IT planning. Our team ensures reliable infrastructure through proactive monitoring, regular system updates, and customised solutions tailored to creative workflows. This service helps businesses focus on their core activities while we handle technical complexities.
Cyber Security
Our cybersecurity services protect businesses from evolving digital threats. We implement firewalls, anti-virus systems, and endpoint encryption while providing 24/7 monitoring. Regular penetration testing and staff training programs strengthen defences against cyberattacks. These measures ensure business continuity, regulatory compliance, and protection of sensitive creative assets while maintaining GDPR standards.
Apple Mac Support
Specialised Mac support for creative businesses combines device management with workflow optimisation. Our team handles macOS upgrades, application deployments, and compatibility solutions for hybrid environments. We implement zero-touch device provisioning and centralised security policies while ensuring seamless integration with creative software tools used across design, media, and architectural sectors.
Cloud Services
Cloud services enable flexible working arrangements through secure, scalable infrastructure. We manage cloud hosting, hybrid solutions, and data protection systems while optimising collaboration tools for creative teams. Our approach balances cost-efficiency with performance requirements, ensuring reliable access to creative assets while maintaining robust security protocols across distributed work environments.
Device Management
Our device management service secures and streamlines Apple device ecosystems for creative businesses. Features include automated OS updates, application deployment through self-service portals, and centralised security policies. We implement zero-touch provisioning and remote management systems while maintaining compliance with industry standards for data protection in creative workflows.
People
Jeremy Lambert
Managing Director
Jeremy founded Rubicon IT in 2003 with a vision to transform IT support for creative industries. With over 20 years' experience in commercial IT, he leads strategic direction while maintaining hands-on involvement in client relationships. His leadership focuses on combining technical excellence with creative sector understanding.
Paul Martin
Technical Director
Paul oversees technical operations at Rubicon IT, specialising in Mac infrastructure and cybersecurity. With extensive experience in enterprise IT environments, he develops innovative solutions that balance security requirements with creative workflow needs. He leads the technical team in implementing cutting-edge technologies for client benefit.
Questions
What IT services do you offer for creative businesses?
We provide managed IT support, cybersecurity solutions, Apple Mac services, cloud infrastructure, and device management tailored to creative industries including film, architecture, and digital marketing.
How do you support hybrid Mac and PC environments?
Our team specialises in integrating Mac and PC systems through centralised management solutions, ensuring seamless collaboration while maintaining security standards across both platforms for creative workflows.
What cybersecurity measures do you implement?
We deploy firewalls, endpoint encryption, 24/7 monitoring, and staff training programs while providing regular penetration testing to protect creative assets and maintain GDPR compliance.
How do you help with industry compliance requirements?
We assist with TPN compliance for film production and GDPR standards through technical implementations and process optimisation specifically designed for creative sector needs.
What areas do you serve?
Based in Basingstoke, we serve creative businesses across London, Hampshire, Berkshire, Surrey, Wiltshire, and throughout the UK with both onsite and remote support options.
