Business Details
10 Years
experience
Emergency
services
Expert Computer Repair Services in Newcastle upon Tyne
Established in 2016, Danntec Computer Solutions Computer Solutions has built a reputation for delivering high-quality, personable tech repair services across Newcastle upon Tyne and the North East. Our team of certified technicians specialises in repairing PCs, Macs, laptops, tablets, and mobile devices, combining technical expertise with a customer-centric approach. With over eight years of experience in Apple Mac repairs alone, we utilise advanced tools and techniques to address hardware failures, software issues, and data recovery challenges. Our commitment to transparency is evident in our fixed pricing structure and clear communication throughout the repair process.We prioritise rapid turnaround times, offering same-day express services for urgent cases, and back our work with comprehensive warranties. By maintaining partnerships with local specialists, we ensure even complex repairs meet industry standards. Our proactive monitoring and maintenance packages reflect our dedication to preventing future issues, while our 120-day minimum warranty on parts and labour underscores our confidence in service quality. Through consistent investment in staff training and technology, we remain at the forefront of evolving tech repair demands.
Services
Computer Repair
Laptop Repair
Data Recovery
Device Monitoring
Virus Removal
Hardware Upgrades
Mobile Phone Repair
Console Repair
Backup Solutions
Malware Removal
Details
- Year established: 2016
Highlights and features
- We offer same-day express repairs for urgent computer issues
- Our team has over 8 years of experience repairing Apple Mac hardware
- We provide a 1-year warranty on all laptop screen replacements
- We partner with local specialists for high-success-rate data recovery
- Our proactive monitoring service prevents software and hardware failures
What people say
Great communication
Prompt, efficient service
Fantastic service
Exceptionally high standard
Saved me a 2.5hr drive
Services
Computer Repair
We repair all makes and models of desktop PCs and laptops, addressing hardware failures, power issues, and component upgrades. Our technicians handle everything from graphics card installations to motherboard replacements, using genuine parts and providing warranties. With fixed pricing and rapid turnaround times, we ensure minimal disruption to your workflow while restoring your device to optimal performance.
Data Recovery
Specialist recovery services for physically damaged drives and ransomware-encrypted data. Partnering with local experts, we employ advanced techniques to retrieve lost files from failed storage devices. We advise immediate device shutdown upon data loss to maximise recovery chances. Our service covers both mechanical failures and software-related data loss scenarios, with transparent pricing and success-rate guidance provided upfront.
Device Monitoring
Proactive monitoring service that tracks hardware health, software updates, and security status. Our system alerts detect potential issues before they cause downtime, including hard drive degradation and antivirus protection gaps. The service includes optional patch management and dual antivirus solutions, reducing repair needs through preventative maintenance. Monthly subscriptions start at 5, with custom packages available for business clients requiring enhanced protection.
Virus Removal
Comprehensive virus and malware elimination for Windows and Mac devices. Our technicians remove malicious software while preserving user data and system settings. The service includes security software installation recommendations and system optimisation to prevent future infections. For Mac users, we address less common but growing malware threats specific to Apple operating systems.
Mobile Repair
Screen replacements, battery changes, and charging port repairs for smartphones and tablets. We handle both Android and iOS devices with typical turnaround times under 24 hours. Services include genuine part replacements for iPhones and Samsung devices, with fixed pricing starting at 50 for standard screen repairs. All mobile repairs come with minimum 120-day warranties on replaced components.
People
Michael Dann
Owner
With over 8 years' experience in computer repair, Michael established Danntec Computer Solutions Computer Solutions in 2016. He oversees all technical operations and customer service standards at the Newcastle Enterprise Centre location. His expertise spans complex Mac repairs and business IT solutions.
Mike
Senior Technician
Specialising in Windows system restoration and performance optimisation, Mike has earned recognition for resolving complex software issues. His approach combines technical skill with clear customer communication, as demonstrated in testimonials from satisfied clients like Tamsin.
Dan
Field Technician
Dan provides on-site repair services and collection/delivery for elderly clients. His 24-hour turnaround for urgent repairs has proven invaluable for customers requiring immediate solutions. He specialises in elderly user support and home system setup.
Questions
What areas do you cover for computer repairs?
We serve Newcastle upon Tyne, Tyne & Wear, and the wider North East region with both in-store and collection/delivery services.
Do you repair Apple Mac devices?
Yes, we specialise in Mac repairs with over 8 years' experience handling iMacs, MacBooks, and Pro models including logic board replacements and overheating fixes.
What warranties do you offer?
All repairs carry minimum 120-day warranties, with hardware replacements typically offering 1-2 year coverage as specified in our service estimates.
Can you recover data from failed hard drives?
We partner with local specialists for physical drive recovery while handling software-related data loss in-house using professional tools and techniques.
Do you offer emergency repair services?
Yes, we provide same-day express repairs for urgent cases with priority scheduling available for critical business or academic needs.
What payment options are available?
We accept major credit/debit cards and bank transfers. Payment terms for business clients available upon arrangement.
