Quality, Expertise, and Competitive Prices - We've Got You Covered!
At 1st Call Courier Ltd, we are a same-day courier service based in Hemel Hempstead, Hertfordshire, with over 40 years of collective experience in the courier industry. Our team of skilled professionals is dedicated to providing High-quality, fast, and reliable courier services to businesses across the UK.
Our Mission
Our mission is to provide a prompt and reliable experience, exceeding our customers' expectations with every delivery. We understand that as your courier company, we are representing you, and we take pride in being the point of contact with your customers. With our clean, modern vehicles and polite, professional, and friendly drivers, we ensure that your goods are delivered safely and efficiently.
Our Services
We offer a nationwide same-day courier service, dedicated to delivering high-value and fragile goods quickly and carefully. Our services include same-day deliveries, dedicated deliveries, and light haulage options, catering to various industries such as printers, film and TV production companies, events logistics, accountants, consultants, transport providers, manufacturers, wholesalers, and more.
Our Fleet
Our fleet is comprised of clean and modern vehicles, all fitted with GPS tracking and dash-cams to ensure the security of your goods. We operate a large fleet of trusted drivers who carefully move your goods from A to B, providing you with real-time tracking and updates on your deliveries.
FORS Bronze Accreditation
We are proud to have achieved the FORS Bronze Accreditation, demonstrating our commitment to safety, efficiency, and environmental protection. This accreditation gives you peace of mind, knowing that we are managing our fleet to the highest level and meeting all the necessary requirements to function safely and efficiently.
Customer Satisfaction
At 1st Call Courier Ltd, we have a proven track record of delivering for all types of businesses. Our customers can attest to our reliable and efficient services, and we strive to build long-term relationships with every client. Whether you require an urgent same-day delivery or a cost-effective light haulage option, we are here to help.
Efficiency and Professionalism
First Call Couriers have received widespread acclaim for their efficient and professional services. Many customers have praised the company for their reliability, with Paul Rozelaar stating that they are "efficient, reliable and cost-effective". Similarly, Sean Thomas and Gail Sills highlighted the company's professionalism, with Sean describing the environment as "nice clean and precise" and Gail praising the driver's courteous nature. Ian IRS Couriers also commended the company for being "very polite, very helpful with any problems and prompt payers". Tommy Wong and Steve Williams, both of whom had a positive experience with the company, emphasized the importance of the team's responsiveness, quality, professionalism, and value.
Contrasting Experience
However, not all experiences with First Call Couriers have been positively received. Charlie Barton-Wells had a disappointing encounter with an employee who was parked in a location despite not having a delivery to make, and had to be called at 9pm to ask the driver to move the vehicle. This led to an unprofessional situation, according to Barton-Wells.
Consistent Recommendation
Regardless of the few negative experiences, many customers have expressed their willingness to use First Call Couriers again in the future. Paul, Ian, Charlie, Tommy, Steve, Karen, and Radu have all recommended the company to others, citing factors such as efficiency, professionalism, and reliability. These testimonials suggest that First Call Couriers have a strong reputation for providing high-quality services.
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