Business Details
Emergency
services
Trusted Same-Day Courier Services in Hemel Hempstead
1st Call Courier has been delivering fast and reliable same-day courier services across the UK for over four decades. Based in Hemel Hempstead, Hertfordshire, we specialise in business-to-business deliveries of high-value and fragile goods, operating a fleet of modern GPS-tracked vehicles driven by professional staff. Our FORS Bronze Accreditation demonstrates our commitment to safety, efficiency, and environmental best practices, while full contents insurance up to 50,000 provides client peace of mind. With expertise in urgent London deliveries, hazardous goods transportation, and specialist support for film/TV production and construction industries, we combine cutting-edge technology with personal service.Our team of experienced professionals, including dedicated logistics managers and customer service staff, ensures tailored solutions for businesses ranging from accountants to manufacturers. Through consistent investment in vehicle technology and driver training, we maintain our reputation as a trusted partner for time-critical deliveries nationwide.
Services
Same-Day Courier
Nationwide Deliveries
Hazardous Goods Transport
Film Production Support
Construction Logistics
ADR Freight
Exhibition Transport
Tender Deliveries
Vehicle Tracking
Company Accounts
Highlights and features
- We offer 40 years' collective experience in secure courier services
- Our FORS Bronze accreditation demonstrates operational excellence
- All deliveries include 50,000 contents insurance as standard
- We provide 24/7 emergency delivery services nationwide
- Our GPS-tracked fleet ensures real-time shipment monitoring
Associations and certifications
- FORS Bronze
What people say
Fantastic service
Rapid response
Reasonable prices
Reliable and trustworthy
Highly recommend
Services
Same-Day Courier
Our dedicated same-day courier service ensures time-critical deliveries nationwide. With vehicles ready for immediate dispatch and experienced drivers, we guarantee prompt collection and delivery of high-value or fragile items. This service includes real-time GPS tracking and full insurance coverage up to 50,000.
Hazardous Goods Transport
Fully licensed transportation of hazardous materials with specialist equipment and trained personnel. We comply with all ADR regulations while maintaining strict safety protocols for chemical, biological, or other dangerous consignments. Our drivers hold current certifications for hazardous goods handling.
Film Production Support
Specialist delivery and collection service for film and TV production requirements. We transport cameras, lighting, costumes, and props with care, understanding the time-sensitive nature of media industry operations. Our vehicles accommodate production schedules with flexible timing options.
Construction Logistics
Reliable transport solutions for construction industry needs, compliant with PPE regulations and site safety rules. We deliver materials to major London construction sites using low-emission vehicles, with drivers trained in site-specific safety protocols and loading procedures.
Exhibition Transport
Specialist transport for exhibitions and events with experienced handling of display materials and equipment. Our drivers understand venue requirements and loading/unloading procedures, ensuring timely delivery of show materials to UK exhibition halls and event locations.
People
Steve Graham
Director
With over 40 years in the courier industry, Steve leads operations at 1st Call Courier, ensuring our commitment to fast, reliable deliveries while maintaining FORS Bronze standards across all business areas.
Petra Toszegi
Logistics Operations Manager
Managing daily logistics operations, Petra ensures efficient fleet coordination and timely delivery of all consignments, leveraging extensive industry experience to maintain our high service standards for business clients.
Eleanor Clark
Customer Service Manager
Eleanor oversees client relations, ensuring clear communication and satisfaction through our dedicated support channels, with a focus on resolving client needs promptly and professionally across all industry sectors.
Daniel
Driver
As a professional driver, Daniel ensures safe transportation of goods while providing loading/unloading assistance, maintaining the courteous and reliable service that has earned us positive client testimonials over five years.
Carl
Driver
Carl contributes to our nationwide delivery network with careful handling of consignments, demonstrating the friendly professionalism that supports our reputation for dependable courier services across various industries.
Questions
What areas do you cover for same-day deliveries?
We offer nationwide coverage from our Hemel Hempstead base, serving major UK cities including London, with guaranteed collection within 60 minutes of booking.
Are your drivers qualified for specialist deliveries?
All our drivers hold appropriate certifications, including ADR training for hazardous goods, with FORS Bronze accreditation ensuring industry-leading safety and efficiency standards.
What insurance coverage do you provide?
Every delivery includes comprehensive insurance coverage up to £50,000 as standard, protecting against damage or loss during transit for client peace of mind.
Can I track my delivery in real time?
Yes, our GPS tracking system allows live monitoring of all vehicles, providing real-time updates and accurate delivery time estimates through our online portal.
Do you offer account facilities for regular clients?
We provide free business accounts with online booking access for regular clients, offering streamlined management of frequent deliveries and simplified payment processes.
What vehicle sizes are available?
Our fleet includes cars/bikes for small packages up to 18-ton vehicles handling 18 pallets, ensuring appropriate transport solutions for consignments of all sizes.
