Gaining Independence, Gaining Peace of Mind, Enjoying Life Again
About Us
Access Solutions is a family-run business with over 50 years of experience in providing quality stairlifts to customers throughout the North East of England. We understand the challenges of living with limited mobility, and we are committed to offering reliable and affordable solutions to improve the lives of our clients.
Our Team and Expertise
Our team of highly skilled and experienced engineers are all qualified time-served electricians. This enables us to offer a complete installation solution for your stairlift, without the need for any additional trades. Our engineers are fully trained and receive ongoing professional development to ensure they are up-to-date with the latest industry standards and technologies.
Our Services
We offer a comprehensive range of stairlift solutions to meet your individual needs, including:
- Straight Stairlifts: Ideal for homes with simple straight staircases.
- Curved Stairlifts: Custom-designed for homes with winding or curved staircases.
- Outdoor Stairlifts: Durable and weatherproof designs for accessing outdoor spaces or multi-level properties.
Rental Options Available
We understand that buying a stairlift might not be suitable for everyone. That's why we offer flexible rental packages starting from just 7 per week. This allows you to enjoy the benefits of a stairlift without the long-term financial commitment.
Our Commitment
At Access Solutions, we pride ourselves on providing exceptional customer service, delivering:
- Free consultations in your home with no obligation to buy.
- Prompt and professional installation within 24 hours* by our experienced engineers.
- Custom-fitted stairlifts to ensure a perfect and secure fit.
- Comprehensive warranty covering your new stairlift for 24 months.
Areas We Serve
Our headquarters are based in Durham, and we proudly serve the following areas:
- Teesside
- Wearside
- Tyneside
- Consett
- Stanley
- Durham
- Tynedale
- Northumberland & Cumbria
Contact Us Today
If you require a reliable and affordable stairlift solution, contact Access Solutions today and let us help you regain your independence and freedom of movement.
Customer Satisfaction with Access Solutions
Summary of Reviews
Excellent Customer Service
- Amber from the office was extremely helpful, knowledgeable, and responsive to queries.
- Steven, the engineer, provided a pleasant experience during the installation and was willing to go the extra mile to ensure customer satisfaction.
Efficient Installation
- The installation process was swift and left the area clean and tidy.
- Engineer Steve removed the old stairlift for the customer, which is not typically done by other companies.
Product Satisfaction
- The stairlift provided was of high quality, and the customer was happy with the color choice.
- The customers were highly satisfied with the overall experience and would recommend Access Solutions to others.
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