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Food and Service Issues
Some reviewers experienced issues with the quality of food and service at the Fleur de Lis. Keith Challis gave the pub 3 stars, citing that the fish was okay but the chips were lukewarm, and service took 45 minutes. Bradley ThornierRat Horner also gave a negative review, mentioning that the food was microwaved and the fire was never lit due to lack of money for wood.
Positive Reviews
On the other hand, several reviewers had a positive experience at the pub. Jonny Siret praised the pub for doing an excellent job with his Mum's 95th birthday party. Tony Rosewell enjoyed a comfortable, warm, and welcoming atmosphere, with friendly staff and good food. Peter S. appreciated the pub's ability to cater to large groups, with food arriving in a timely manner and being very tasty. Emily Scott Bolton loved the relaxed atmosphere and free modern jukebox, while Andy George enjoyed a lovely Sunday lunch with a large group. Octavia Hoskin praised the friendly staff and delicious food, and Roy Craig appreciated the polite and kind staff despite the pub's temporary kitchen issues.
Atmosphere and Ambiance
Reviewers praised the pub's atmosphere, with some mentioning a warm and welcoming feel. Gary Britton loved the fun, entertaining atmosphere and the friendly staff, and Samantha Nixon appreciated the safety-conscious and helpful staff.
Negative Reviews
Kyle Leaver had a poor experience, feeling unwelcome and ignored by the staff. The reviewer mentioned that the pub had no character, poor decor, and served no food despite claims on Facebook.
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