Authentic, Original Craftsmanship - the only way we know
About Us
Timber Supplies has been serving the Sunderland area for over 40 years, providing high-quality timber and construction materials to both trade and private customers. Throughout our history, we've adapted to the changing needs of our customers, and today we offer an extensive range of products to meet the diverse requirements of our diverse clientele.
Customer service is our top priority, and our team is dedicated to providing our customers with exceptional support and guidance in choosing the right materials for their projects. Our knowledgeable staff can answer your questions, offer product recommendations, and provide helpful tips and tricks for your DIY or professional project.
What We Offer
We stock a comprehensive range of timber and construction materials for:
- Fencing Materials: Choose from high-quality fencing boards, pressure-treated fencing for durability, and a variety of other fencing materials to create your perfect garden fence.
- Decking Materials: Find the perfect decking boards for your outdoor space, from beautiful hardwoods to cost-effective softwoods.
- Outdoor Timber: Accessorize your outdoor space with high-quality outdoor timber for gazebos, pergolas, or other features.
- Indoor Timber: Discover a wide selection of indoor timber products for flooring, panelling, furniture making, and more.
- Sheet Materials: Choose from a variety of sheet materials, including plywood and hardwood, to suit your project needs.
- Paving Products: Create the perfect outdoor space with our wide range of paving stones, slabs, and materials for patios, pathways, and driveways.
Our Commitment
At Timber Supplies, we are committed to:
- Providing high-quality materials at competitive prices.
- Offering exceptional customer service and technical advice.
- Maintaining strong environmental practices.
- Supporting the local community.
Visit us today and discover the comprehensive range of materials you need for your next project - from fencing and decking materials to sheet materials and paving stones. Our friendly team is always happy to assist you!
Customer Reviews for Sedgefield Timber
General Overview
Sedgefield Timber is a company that provides timber and wood materials for various uses. Their products range from fence wood to C24 grade timber.
Customer Service
Customer service is a crucial aspect of any business, and Sedgefield Timber's performance in this area is quite varied. On one hand, some customers have had a positive experience, praising the staff for being helpful and friendly. For instance, one customer mentioned that the staff were always ready to assist them, and the prices were very competitive. Another customer appreciated the staff's efforts to cope with the lockdown situation, and the system they had in place was effective.
On the other hand, some customers have had a negative experience with Sedgefield Timber's customer service. For example, one customer reported that the staff were not helpful and had a terrible attitude. Another customer experienced rudeness when trying to place an order over the phone, and another customer found the system for website sales to be terrible, with no prices available and long waiting times for responses to inquiries.
Product Quality
The quality of the timber and wood materials provided by Sedgefield Timber is also an important aspect of their business. Some customers have reported that the timber they received was bent and bowed, and they were not allowed to select their own materials. This has led to negative reviews from customers who were not satisfied with the quality of the products.
However, other customers have reported positive experiences with the quality of the timber. For instance, one customer mentioned that the quality was very good and provided excellent value for money. Another customer appreciated the quick delivery and would highly recommend Sedgefield Timber.
Overall Experience
In conclusion, the overall experience of customers with Sedgefield Timber is quite varied. While some customers have had positive experiences with the staff and the quality of the products, others have had negative experiences. It seems that Sedgefield Timber needs to work on improving their customer service and product quality to ensure a more consistent positive experience for their customers.
Be the first to review Timber Supplies.
Write a Review
